J3202 ON C6500

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • liondor1969
    Technician

    50+ Posts
    • Jun 2016
    • 72
    #1

    [Error Code] J3202 ON C6500

    Hallo

    I have this eror code J3202 wen i print paper 150gr full photto,all print remaine bloks on the the upper roll of the oven..What can I do to fix the problem ? the problem only occurs when printing on thin paper 80-150gr.I left 2 cm white rim with no image...problem persist
    Plese help my

    Thanks
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5805
      #2
      Re: J3202 ON C6500

      not all brands/types of paper are certified or supported to run on the C6500.
      is the paper coated? is it unsupported photo paper?
      post the exact paper specs or a pic of the label if you can.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • liondor1969
          Technician

          50+ Posts
          • Jun 2016
          • 72
          #3
          Re: J3202 ON C6500

          Originally posted by Synthohol
          not all brands/types of paper are certified or supported to run on the C6500.
          is the paper coated? is it unsupported photo paper?
          post the exact paper specs or a pic of the label if you can.
          Hallo

          Paper is coated 150gr Symbol Fedrigoni

          http://www.fedrigoni.co.uk/sites/fed...%20Gloss_0.pdfThanks
          Last edited by liondor1969; 02-26-2017, 02:23 PM.

            Comment

            • methogod
              Senior Tech

              Site Contributor
              500+ Posts
              • Dec 2008
              • 917
              #4
              Re: J3202 ON C6500

              after the FUSER (you call it the OVEN) there is a slider, that sets the exit rollers of the fuser (OVER). May want to open or close. I assume that its all the way to the left, where you want it for heavy stock, but for lighter stock move it in the center or closes to the front of the OVEN.

              That paper is high recycled content and heavy gloss... I would try a NATIONAL BRAND 118gsm paper and see if that gives you issues as well.

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5805
                  #5
                  Re: J3202 ON C6500

                  that paper is made for ink, says "letterpress, offset, blind embossing, hot foil stamping thermography and screen printing."
                  when you dont see the word "Laser", thats the first strike, no "high speed copying" or the mention of a copier/laser puts that paper in a bad light to use in the machine.
                  here is the official papers supported by Konica, i'm sure you will find a better certified substitute.
                  Attached Files
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                    Comment

                    • liondor1969
                      Technician

                      50+ Posts
                      • Jun 2016
                      • 72
                      #6
                      Re: J3202 ON C6500

                      Originally posted by Synthohol
                      that paper is made for ink, says "letterpress, offset, blind embossing, hot foil stamping thermography and screen printing."
                      when you dont see the word "Laser", thats the first strike, no "high speed copying" or the mention of a copier/laser puts that paper in a bad light to use in the machine.
                      here is the official papers supported by Konica, i'm sure you will find a better certified substitute.


                      Many thanks for advice,I learn and I'm beginning in this job.I tried to look for a cheaper paper with good qualities,


                      Thanks

                        Comment

                        Previous template Next
                        Working...