Konica Minolta C224e Duplexing Issue Side Door Issue

[QUALITY IMAGING]

Have a C224e that was running fine. Call came in for jamming when trying to duplex. Single sided copies work fine. When it jams, copies are coming out on the bottom part of switch-back (It should be on top for 2 sided). After checking EVERYTHING I figured out that the problem goes away if you keep constant pressure on the side door. Everything looks good, but there doesn't seem to be any adjustability to the "hooks" or "holders" that latch the door shut. Am I missing something stupid? Has anyone had this before? Any help would be great.
Thanks
Mike

[emujo]

Re: Konica Minolta C224e Duplexing Issue Side Door Issue

I've seen this when the door was removed for some reason. Took a lot of small adjustments to get it to latch properly again. The slightest touch on the door would make it pop open enough to flag the MS. Emujo

[QUALITY IMAGING]

Re: Konica Minolta C224e Duplexing Issue Side Door Issue

The door latches fine and doesn't open on its own.

[Woxner]

Re: Konica Minolta C224e Duplexing Issue Side Door Issue

there is a bulletin on the door out of adjustment for two side. also a 2 mm mylar that goes on the solenoid

[QUALITY IMAGING]

Re: Konica Minolta C224e Duplexing Issue Side Door Issue

Any chance you'd be able to send it to me, or give me a bulletin #? Thanks

[UKTeam]

Re: Konica Minolta C224e Duplexing Issue Side Door Issue

Here is what you need...
J32-01 double sided jamming 224e.pdf