BH350 firmware

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  • KMtech69
    Technician

    50+ Posts
    • Jul 2013
    • 68

    #1

    BH350 firmware

    Hi all
    I'm having a problem with a BH350 that is asking for firmware "load paper in drawer". If anyone still has this firmware I would appreciate it.

    Thank you in advanced
  • mo0651
    Service Manager

    1,000+ Posts
    • Apr 2009
    • 1054

    #2
    Re: BH350 firmware

    So the white lever on feed section is not broken?

    Comment

    • KMtech69
      Technician

      50+ Posts
      • Jul 2013
      • 68

      #3
      Re: BH350 firmware

      Yes I have replaced the whole feed unit. It will run 2 or 3 copies then say replace paper.

      Comment

      • mo0651
        Service Manager

        1,000+ Posts
        • Apr 2009
        • 1054

        #4
        Re: BH350 firmware

        Ahhhh, What color is the plastic latch that is supposed to hold the tray closed? White? There was a mod put out because the tray could actually come out a hair and cause this. also the
        tray could crack at the spot that the same holder is supposed to hold.

        Comment

        • KMtech69
          Technician

          50+ Posts
          • Jul 2013
          • 68

          #5
          Re: BH350 firmware

          I Have installed all the modes and updates except for the firmware. I have also held the drawer into position and had the problem happen.

          Comment

          • Woxner
            Senior Tech

            500+ Posts
            • Jul 2011
            • 839

            #6
            Re: BH350 firmware

            wewll firmware wont fix that problem. you may have a bad sensor. if you put the new lock on make sre the tray is not cracked where it latches

            Comment

            • CraigW
              Trusted Tech

              Site Contributor
              250+ Posts
              • Dec 2010
              • 417

              #7
              Re: BH350 firmware

              Try taking the registration clutch off and spray some IPA down the white plastic gear/cup open edge and spin it a bunch to dry.....then test.

              What is the total counter at ?

              Comment

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