B227 Error code C-D313

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  • erwinf
    Junior Member
    • Feb 2016
    • 6

    #1

    [Error Code] B227 Error code C-D313

    hi Guys I have Konica Minolta B227 that keeps giving me the error code C-D313 and fails to boot up. has anybody had a similar problem or is there a firmware fix.
  • laitang
    Senior Tech

    500+ Posts
    • Nov 2012
    • 627

    #2
    Re: B227 Error code C-D313

    From SM:
    Trouble type CD3##: Nonvolatile data error
    Procedure:
    1. When a trouble caused by nonvolatile data error occurs, the screen below appears.
    Untitled.jpg

    Comment

    • KMFLT3CH
      Trusted Tech

      100+ Posts
      • May 2017
      • 222

      #3
      Re: B227 Error code C-D313

      Got this code today on a C308, they had a dozen of the same code in the error code log for a couple of weeks.

      Executing the Recover Data as the machine suggests seems to do nothing, the machine does it's thing then reboots but gets stuck at the shark fins/pillars. Tried unplugging the HDD, swapping memory module, no luck it just won't boot up. The last step in the service manual points to replacing the MFP board so I am going with that and will write back with what I find.


      Untitled.jpg







































      For forum search purposes:
      C-D313 CD313 D313
      Last edited by KMFLT3CH; 05-22-2019, 09:38 PM.

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      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: B227 Error code C-D313

        Originally posted by KMFLT3CH
        Got this code today on a C308, they had a dozen of the same code in the error code log for a couple of weeks.

        Executing the Recover Data as the machine suggests seems to do nothing, the machine does it's thing then reboots but gets stuck at the shark fins/pillars. Tried unplugging the HDD, swapping memory module, no luck it just won't boot up. The last step in the service manual points to replacing the MFP board so I am going with that and will write back with what I find.

        [ATTACH=CONFIG]42647[/ATTACH]

        For forum search purposes:
        C-D313 CD313 D313
        1)this is diff model from the OP model
        2)thread has been dead for 2 years

        Please start a new thread

        Comment

        • KMFLT3CH
          Trusted Tech

          100+ Posts
          • May 2017
          • 222

          #5
          Re: B227 Error code C-D313

          Originally posted by Phil B.
          1)this is diff model from the OP model
          2)thread has been dead for 2 years

          Please start a new thread
          I'm aware, thanks

          The models are different, the code is the same and so are the solutions/relevant parts (word for word, if you compare both service manuals). This is more to document what I find so that if anyone searches/Googles this error code (like I did today) they will land here and hopefully get a fix. I don't see the point in starting a new thread, I'm not looking for feedback, just adding my experience with this particular code.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7963

            #6
            Re: B227 Error code C-D313

            Originally posted by KMFLT3CH
            I'm aware, thanks

            The models are different, the code is the same and so are the solutions/relevant parts (word for word, if you compare both service manuals). This is more to document what I find so that if anyone searches/Googles this error code (like I did today) they will land here and hopefully get a fix. I don't see the point in starting a new thread, I'm not looking for feedback, just adding my experience with this particular code.
            You've got the things right.
            Basically Phil has a point, but that's not the case in situation when we have experienced KM tech willing to share his knowledge.
            Keep us informed.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #7
              Re: B227 Error code C-D313

              Originally posted by tsbservice
              You've got the things right.
              Basically Phil has a point, but that's not the case in situation when we have experienced KM tech willing to share his knowledge.
              Keep us informed.
              from his post.... where he claims not to have been looking for feedback:

              Executing the Recover Data as the machine suggests seems to do nothing, the machine does it's thing then reboots but gets stuck at the shark fins/pillars. Tried unplugging the HDD, swapping memory module, no luck it just won't boot up. The last step in the service manual points to replacing the MFP board** so I am going with that and will write back with what I find.**

              IMHO it looked to me to be him asking for feedback and not just posting for reference.. I couldn't expand his .JPG large enough without it going blurry...

              I know that not every function available on one model is on the next..

              But I digress ...

              Comment

              • KMFLT3CH
                Trusted Tech

                100+ Posts
                • May 2017
                • 222

                #8
                Re: B227 Error code C-D313

                Oops, I had it displaying a thumbnail instead of the full screenshot. My original post is fixed now.

                Yeah, just sharing the knowledge

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7963

                  #9
                  Re: B227 Error code C-D313

                  Originally posted by Phil B.
                  1)this is diff model from the OP model
                  2)thread has been dead for 2 years

                  Please start a new thread
                  Just exactly my thoughts and I'm right behind you 99% of time asking for NOT posting in an old thread and NOT mixing machine models etc.

                  However, that's the first case a vote for solution like this based on my search and knowledge.
                  Imho, problem is same shared between models and there was nothing valuable to be found about that error.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • KMFLT3CH
                    Trusted Tech

                    100+ Posts
                    • May 2017
                    • 222

                    #10
                    Re: B227 Error code C-D313

                    Forgot to write back, but a MFP board did take care of this issue.

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7963

                      #11
                      Re: B227 Error code C-D313

                      Originally posted by KMFLT3CH
                      Forgot to write back, but a MFP board did take care of this issue.
                      Good to know, thank you.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

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