[Error Code] Bizhub C550 Error Code C3724 After New Fuser

[MFPs R Now PCs]

We keep getting an error code C3724 on a bizhub C550 over and over and over. We have replaced the fuser unit multiple times yet it keeps coming back. Has anyone had this problem? Thanks in advance!

[allan]

Re: Bizhub C550 Error Code C3724 After New Fuser

How long between recurrences? could be bad mains power.

[Woxner]

Re: Bizhub C550 Error Code C3724 After New Fuser

did you reset it right with trouble reset. there is a pwb that controls this. also might be the induction plate

[MFPs R Now PCs]

Re: Bizhub C550 Error Code C3724 After New Fuser

How long between recurrences? could be bad mains power.

It is 3-4 months in between and with a different fuser, it comes back 3-4 months later...?

[MFPs R Now PCs]

Re: Bizhub C550 Error Code C3724 After New Fuser

did you reset it right with trouble reset. there is a pwb that controls this. also might be the induction plate

Yep, we will reset it and maybe get several weeks, then a few, then 1-2, then days and end up replacing it. Then it starts all over again...?

We follow the absolute strict recommended way of Konica Minolta's "Trouble Reset" procedure and add extra time to boot even, makes no difference.

[allan]

Re: Bizhub C550 Error Code C3724 After New Fuser

As per Woxner try to replace that control print and coil.