biz hub c451with no power . No display. Main power indicator light on

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323
    #1

    biz hub c451with no power . No display. Main power indicator light on

    Bizhub C451 with no power. No display. Main power indicator light on. When press secondary
    power button just get single beep but nothing else. Removed memory cards,one at time to
    to see if any difference.When one of the memory cards removed the start light also comes on
    in addition to main power indicator light. Does this indicate possible bad memory card.

    Please advise. I can ask customer if any other abnormality existed before power loss. Your
    help is very much appreciated. Frank
    Tags: None
    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977
      #2
      Re: biz hub c451with no power . No display. Main power indicator light on

      ive had faulty control panels cause same symptoms on a C360
      The faulty control panel never sends a signal to copier so it defaults to assuming that the sub power switch is activated (not pressed) and therefore never powers up fully

      but if power light is blue and not orange id be looking at RAM or MFP

        Comment

        • axyun
          Service Manager

          Site Contributor
          1,000+ Posts
          • Aug 2007
          • 1323
          #3
          Re: biz hub c451with no power . No display. Main power indicator light on

          Thanks Rrrohan. That is something to consider.i had seen a couple posts that mention one of the
          memory boards also in this type of problem and wanted to get a consensus before going further.of course
          that would also be a cheaper investment as i have no parts for this model. Frank

            Comment

            • axyun
              Service Manager

              Site Contributor
              1,000+ Posts
              • Aug 2007
              • 1323
              #4
              Re: biz hub c451with no power . No display. Main power indicator light on

              I replaced suspect memory board and machine powered up. It then showed an error C1183. I saw it had to do with finisher tray
              and observed misalignment as one side a little lower than the other. I realigned and machine went to ready. I noticed plastic type
              storage unit near machine with boxes sticking out and figured the tray movement was probably impeded and moved machine over
              a couple of feet and informed customer.
              Only other issue is machine does not always recognize top cover on finisher as being closed. I told customer I would come back
              as it was getting late for an appointment. The catch for cover was intact but cover not always locking in. Seemed like it is a minor
              adjustment but I had to leave. Frank

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 23009
                  #5
                  Re: biz hub c451with no power . No display. Main power indicator light on

                  FS-512? FS-608? FS-519? with MT-502? with SD-505?
                  Domain Details Page
                  http://www.copycom.eu/storage/app/media/docs/km-bh-c451.pdf


                  =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • axyun
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Aug 2007
                      • 1323
                      #6
                      Re: biz hub c451with no power . No display. Main power indicator light on

                      OOPS. Thought Iforgot something. Thanks David. It's FS-519

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