Bizhub C6500 - Touch Screen Out of Wack

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  • CPM Mike
    Technician

    Site Contributor
    • Nov 2015
    • 32
    #1

    [Misc] Bizhub C6500 - Touch Screen Out of Wack

    The touch screen on my C6500 has suddenly gone wacky!
    The image on the screen and the functionality seems to have shifted somewhat so I have to guess approximately where on the screen to getteh desired action.
    Has anyone had this happen and how to get it back to normal?
    Thanks for any and all replies!
    Tags: c6500
    • mrwho
      Major Asshole!

      Site Contributor
      2,500+ Posts
      • Apr 2009
      • 4299
      #2
      Re: Bizhub C6500 - Touch Screen Out of Wack

      Did you get any success calibrating the touchscreen?
      ' "But the salesman said . . ." The salesman's an asshole!'
      Mascan42

      'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
      Ibid

      I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • CPM Mike
          Technician

          Site Contributor
          • Nov 2015
          • 32
          #3
          Re: Bizhub C6500 - Touch Screen Out of Wack

          Thanks for your reply!
          I'm not certain how to calibrate the touch screen.
          Can you advise me on ow to do that?

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5745
              #4
              Re: Bizhub C6500 - Touch Screen Out of Wack

              utility, touch screen adjustment. its right there.
              follow the prompts.

              you can also reseat the 2 connectors into the board in the back top of the copier.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • CPM Mike
                  Technician

                  Site Contributor
                  • Nov 2015
                  • 32
                  #5
                  Re: Bizhub C6500 - Touch Screen Out of Wack

                  Thanks for this information...much appreciated!

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