BH Press C7000 Touch screen inoperative after replacement & even before replacement

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    [Electrical] BH Press C7000 Touch screen inoperative after replacement & even before replacement

    Here's how it started.
    My customer had a building built. They put in the Air conditioning one weekend. When I came in to service the machine
    I noticed a scratch on the touch screen. We would have to squeeze the panel in different places to make the selections
    needed for the jobs. Customer ordered the screen and I installed it. I tried to calibrate it but it would just beep without
    being touched. It did seem to work right after the install but was off as far as where you would have to touch it. That's
    why I tried the calibration. Now it's even worse.
    After looking through 275 posts from a search I saw some solutions.
    I do trust Hans, as I also contributed to the fix for those developer collars.
    But I like the idea of just using a mouse.

    Can anyone add to these fixes?

    Thanks

    DR
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5737
      #2
      Re: BH Press C7000 Touch screen inoperative after replacement & even before replaceme

      honestly the first thing i would try is firmware.
      i've been pleasantly surprised before with stuff like this.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • Desert Rat
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2008
          • 1089
          #3
          Re: BH Press C7000 Touch screen inoperative after replacement & even before replaceme

          Unfortunately as an indy I have trouble getting and downloading firmware.
          I just don't do downloads very often. But I can get help if I can get the firmware.

          Thanks for the quick reply

          DR

            Comment

            • Desert Rat
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2008
              • 1089
              #4
              Re: BH Press C7000 Touch screen inoperative after replacement & even before replaceme


              It's not fixed yet. But I did find that I can use a mouse to select things on the control panel. And I also found out if I plug
              a usb key board in, the enter key acts like the start key. I have not found the stop or reset keys yet. So that's a little odd,
              but at least we are able to use the machine. And I can service
              it using these items. It takes a little longer but it works.
              According to Hytec I probably need the over all control board. I'm just waiting for my customer to order it.
              Also I did check the firmware and it seems to be up to date.


              DR

                Comment

                Previous template Next
                Working...