BH Press C7000 C-4661 yellow registration error

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089
    #1

    [Error Code] BH Press C7000 C-4661 yellow registration error

    Code defined as "The color registration correction /Y has terminated abnormally."

    Here's how it started. We had been running this machine most of the day. The drum numbers say
    136% of use. The chargers and developers are at about 65% of use.
    The prints still looked pretty good as they usually do long jobs on both machines.
    I tried to open the process unit and it would not un-latch the right side.
    I found the little hook thingy and manually operated it to open the process unit.
    I have not dug into this much today as it happened at the end of the day.
    Once I got it open I manually checked the sensor shutters and the rear one sticks a little.
    I am wondering if the two occurrences are related? The code and the latching.
    It had to be sticky for some time as I have not serviced these units for a couple of months.
    I do remember seeing something in the book about the latch. I will look more tomorrow when
    I will return to look at both of the C7000's. One with the touch screen problem and
    this one too.
    Naturally my customer is about to explode from stress with both machines effectively down.
    He is using the creo controllers on both machines.
    Needless to say it would be nice to get a quick reply to these problems.

    Thanks

    DR
    Both units are in need of quality tune ups and fuser maintenance for some big jobs coming up.
    Tags: None
    • MORGY
      Technician
      • Mar 2016
      • 38
      #2
      Re: BH Press C7000 C-4661 yellow registration error

      Have you tried doing a Swap Test?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23002
          #3
          Re: BH Press C7000 C-4661 yellow registration error

          Originally posted by MORGY
          Have you tried doing a Swap Test?
          That is very handy when you have two like machines side-by-each. Be aware there's a risk that both machines will end up with the same problem. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Desert Rat
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2008
              • 1089
              #4
              Re: BH Press C7000 C-4661 yellow registration error

              Here's what I did. Most of the time, at least for me, I find most registration errors are caused by poor copy/print quality.

              I have a couple of sets of used chargers and drums for trouble shooting. 1st, I replaced the charger and drum. Then I pulled out
              the registration sensor assy. and cleaned it up and adjusted the spring on the rear sticky shutter.
              Ran the auto gamma and then the auto registration. It passed both programs where as before, the machine would code out while
              running the auto clr registration. Error one I believe. I just finished a PM on the north and south machines. The south machine is
              the one that needs to have the control panel repaired.
              Problem gone

              DR

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