2257 and shutdown

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  • akbareshghi
    Trusted Tech
    • Sep 2010
    • 261
    #1

    [Error Code] 2257 and shutdown

    I heard squeezing sound from gear of cleaner motor then I replace that gear and change cleaner motor and reassemble my machine C451 then I start the machine the error code of 2257 appeared on the panel
    and after 2 minutes the machine shutdown some similar to fuse up
    please help me about troubleshooting this problem
    I guess new motor does not match with previous one because its connecter has one empy pin
    orwhen assembly the fan motor assembly and connect the connectors of that , i mistakenly connect one or two
    thanks a lot for your comprehensive troubleshooting this problem
    Color printing with lowest cost per page is my love.
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    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4623
      #2
      Re: 2257 and shutdown

      Originally posted by akbareshghi
      I heard squeezing sound from gear of cleaner motor then I replace that gear and change cleaner motor and reassemble my machine C451 then I start the machine the error code of 2257 appeared on the panel
      and after 2 minutes the machine shutdown some similar to fuse up
      please help me about troubleshooting this problem
      I guess new motor does not match with previous one because its connecter has one empy pin
      orwhen assembly the fan motor assembly and connect the connectors of that , i mistakenly connect one or two
      thanks a lot for your comprehensive troubleshooting this problem
      That code is for cleaner motor not turning. It is obvious that it's wrong motor if pins are missing. Not sure why you think it would work. Hopefully you didn't blow out the control board. Install correct motor and all should be good.

        Comment

        • KMFLT3CH
          Trusted Tech

          100+ Posts
          • May 2017
          • 226
          #3
          Re: 2257 and shutdown

          Originally posted by copyman
          That code is for cleaner motor not turning. It is obvious that it's wrong motor if pins are missing. Not sure why you think it would work. Hopefully you didn't blow out the control board. Install correct motor and all should be good.
          Original post is from 2017... don't feed the trolls who resurrect threads with their spam. Report the bump and move on

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4623
              #4
              Re: 2257 and shutdown

              Originally posted by KMFLT3CH
              Original post is from 2017... don't feed the trolls who resurrect threads with their spam. Report the bump and move on
              Didn't see the OP date. Before I answered I did report the spam. Nice to know there are forum police like yourself to let us know when we make a mistake! Don't make it a big deal no harm is done!
              Maybe my answer will help someone else with same code in future

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