Konica c220 email subject

[barber782]

Hi guys,

I've setup scan to email on a c220, everything works fine, but when the email comes through in the subject bit of the email it displays the model and name of the person. The sender address is fine. Where would it be getting this subject text from? I have checked the usual places in machine settings and smtp settings, but cannot see anything.

Any help would be great





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[emujo2]

Re: Konica c220 email subject

If authentication is enforced and you have email address listed in the user registrations, and the from address is set to "Use logged in user" (Admin/System/Restrict User Access), then I would expect to see the email from this user. Possibly you have the subject line defaulted to what is typed in here...You could set the scan settings back to factory and see if anything changes. There are also some scan settings in the Web Page that can add stuff to the subject line. Emujo

[KMFLT3CH]

Re: Konica c220 email subject

Give this a shot:

From the fax/scan screen, select Communication Settings > E-mail settings > edit the Subject, From and Body text on this screen and then Close.

Try scanning again and see what it shows in the inbox.

[EarthKmTech]

Re: Konica c220 email subject

If smtp authentication is enabled the machinr ignores the custom subject entries. Not sure if fixed in latest fw but this was a known issue.

[barber782]

Re: Konica c220 email subject

Solved. thanks KMFLT3CH

[Phil B.]

Re: Konica c220 email subject

Solved. thanks KMFLT3CH

ok glad you got it fixed.. what was the issue?