C-6702 error on Konica Minolta C6500

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jay3
    Technician
    • Apr 2017
    • 46

    #1

    C-6702 error on Konica Minolta C6500

    Not sure what to do at this point. Just pops a C-6702 error when I try to print.
  • jay3
    Technician
    • Apr 2017
    • 46

    #2
    Re: C-6702 error on Konica Minolta C6500

    Powered off, checked all the (never used) scanner/ADF trays and the outside cable connector.

    Powered on and tried again.... this time C-6703 error.

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5840

      #3
      Re: C-6702 error on Konica Minolta C6500

      C-6702 is a Scanner: Scanner FIFO abnormality. id start by reseating or replacing Memory control board/1 and/or Memory control board/2 .
      will it print internal test pages successfully?

      6702:
      Address abnormality of FIFO for
      scanner. When scanning an
      image, compression of scanned
      image data is not correctly com
      pleted.
      Image processing board
      (IPB)
      I/F board (IFB)
      Image memory control board
      (IMCB

      6703:
      After negation of SVV, compres
      sion of scanned image and evo
      lution to page memory are not
      completed.
      Image processing board
      (IPB)
      I/F board (IFB)
      Image memory control board
      (IMCB)
      Overall control board (OACB)

      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • jay3
        Technician
        • Apr 2017
        • 46

        #4
        Re: C-6702 error on Konica Minolta C6500

        Originally posted by Synthohol
        C-6702 is a Scanner: Scanner FIFO abnormality. id start by reseating or replacing Memory control board/1 and/or Memory control board/2 .
        will it print internal test pages successfully?

        6702:
        Address abnormality of FIFO for
        scanner. When scanning an
        image, compression of scanned
        image data is not correctly com
        pleted.
        Image processing board
        (IPB)
        I/F board (IFB)
        Image memory control board
        (IMCB

        6703:
        After negation of SVV, compres
        sion of scanned image and evo
        lution to page memory are not
        completed.
        Image processing board
        (IPB)
        I/F board (IFB)
        Image memory control board
        (IMCB)
        Overall control board (OACB)



        I saw that stuff too and I thought "oh boy here we go "

        Then I found another post on the topic out there in the wild that suggested some issue with the FILE / RIP / RIPPED IMAGE and to reboot the RIP and the printer then try adding the image to RIP again for print. Did all that and worked fine... just ran about 500 13x19 prints without issue. Weird (but thank god).

        Comment

        • jay3
          Technician
          • Apr 2017
          • 46

          #5
          Re: C-6702 error on Konica Minolta C6500

          I guess I spoke too soon. C-6702 error is back.

          Comment

          • jay3
            Technician
            • Apr 2017
            • 46

            #6
            Re: C-6702 error on Konica Minolta C6500

            And we're back working again!

            Ok, so if anyone has this problem C-6702 or C-6703 (possibly C-6701, C-6704, C6705, etc. from "image processing" as well) then make sure to check or even replace your RIP cable at both ends - the RIP side AND the copier side. Pay close attention the female posts that the cables screws screw in to (make sure all 4 are there -- 2 on copier side, 2 on RIP side) and make sure your cables screws are not broken.

            In my case the cable screw on the copier side was broken so it must have been making a bad connection. I just cleaned it all up using parts from a junk/spare adaptec SCSI card. YMMV. Just be sure to check your rip-to-copier SCSI cable if you start seeing this message out of the blue. I'm guessing someone bumped the cable and broke it (without telling me )

            Comment

            • rockboy69
              Junior Member
              • Aug 2018
              • 9

              #7
              Re: C-6702 error on Konica Minolta C6500

              hi all

              please forgive me for bombarding your thread im new here

              i have a konica minolta c6000L and am having some issues and came across your thread i too am having a C-6703 error when i print from WorkStation
              but if i do a test chart from the LCD from the E-100 RiP it comes out with data noise and broken images

              i also checked all the cables and connectors to all the boards everything seems in order, also replaced the cable from the Fiery to the copier but still same issue

              Comment

              Working...