C454e/DF701

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  • Phrag
    Trusted Tech

    250+ Posts
    • Oct 2012
    • 417

    #1

    C454e/DF701

    Hey guys,

    So I've got a doozy. I have a C454e equipped with a DF701 Dual Scan doc feeder which is displaying some odd symptoms.


    During single sided copying and previewing, I get a very slight fraction of a pause as each page reached what I guess is the registration rollers. That's not a huge problem as it's barely noticeable. However, during duplexing, after the first page the machine pauses for maybe 2 seconds each page. What I can see is that the scanner lamp shifts from the slot glass to somewhere under the shading correction plate, lights up briefly then moves back to the slot glass to continue and repeat the process.

    The firmware is updated with GD7-M1 from the KM workshop site. I've tried 1 other DF701 as well.

    I'm going to give the shading correction plate things underneath the glass a clean shortly, and possibly try a firmware downgrade after I do that.

    Apart from those things, I'm not sure what else to try.

    Has anyone else had this issue before?
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22929

    #2
    Re: C454e/DF701

    Perhaps you've got an exposure lamp problem, and the machine is continually trying to adjust the light intensity of the lamp? Are there any codes recorded on the management list? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Phrag
      Trusted Tech

      250+ Posts
      • Oct 2012
      • 417

      #3
      Re: C454e/DF701

      Originally posted by blackcat4866
      Perhaps you've got an exposure lamp problem, and the machine is continually trying to adjust the light intensity of the lamp? Are there any codes recorded on the management list? =^..^=
      Unfortunately not. It's squeaky clean except for an unrelated code for the finisher.

      Comment

      • Phrag
        Trusted Tech

        250+ Posts
        • Oct 2012
        • 417

        #4
        Re: C454e/DF701

        SOLVED:

        FYI, make sure mixed Original/Same Width is not set as a default option.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22929

          #5
          Re: C454e/DF701

          Originally posted by Phrag
          SOLVED:

          FYI, make sure mixed Original/Same Width is not set as a default option.
          Thanks for posting back. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

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