Konica C454 and 454e problem Turn Portrait copies to landscape

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 145

    #1

    Konica C454 and 454e problem Turn Portrait copies to landscape

    When we copy a lot of documents through the feeder and all the copies are Portrait, the documents all of a sudden turns landscape. What is the fix for this ?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Konica C454 and 454e problem Turn Portrait copies to landscape

    Originally posted by bryant28282000
    When we copy a lot of documents through the feeder and all the copies are Portrait, the documents all of a sudden turns landscape. What is the fix for this ?
    make sure paper is loaded in tray the way you want.. in user/admin tools ROTATE image of and set paper to portrait

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    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5737

      #3
      Re: Konica C454 and 454e problem Turn Portrait copies to landscape

      auto rotate should be on and all the sensors should be clean.
      run the ADF tray width adjustments and lead edge stop adjustments with the black box sheet that came with the feeder.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

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