C-3509 On C6000

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  • MNS
    • May 2025

    #1

    [Error Code] C-3509 On C6000

    Hey
    Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
    Thanks
  • MNS

    #2
    Re: C-3509 On C7000

    Hey
    Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
    Please Help
    Thanks

    Comment

    • mircea
      Technician

      50+ Posts
      • Feb 2014
      • 70

      #3
      Re: C-3509 On C7000

      Originally posted by MNS
      Hey
      Please i need Some help. My machine was working well and suddenly i start getting error code on my machine. Error code is C-3509. and printer is not initializing again. What can be cause of this error?
      Please Help
      Thanks
      well that's a fuser error. you will have to unlock it from software sw
      03-01 should be on "off"...it is now on "on" so printer will go directly on fuser code everytime you power it on.
      Also you should clean the heat sensors from your fuser..and if you find a bad one ..replace it

      Good day to you!

      Comment

      • Arcadian
        Trusted Tech
        • Feb 2010
        • 218

        #4
        Re: C-3509 On C7000

        Originally posted by mircea
        well that's a fuser error. you will have to unlock it from software sw
        03-01 should be on "off"...it is now on "on" so printer will go directly on fuser code everytime you power it on.
        Also you should clean the heat sensors from your fuser..and if you find a bad one ..replace it

        Good day to you!
        i know thisnis an old thread but which heat sensor change both or just a particular one how can you tell

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: C-3509 On C7000

          Originally posted by Arcadian
          i know thisnis an old thread but which heat sensor change both or just a particular one how can you tell
          Don't halfass the job.

          Sent from my SM-G960U using Tapatalk

          Comment

          • Arcadian
            Trusted Tech
            • Feb 2010
            • 218

            #6
            Re: C-3509 On C7000

            Originally posted by Phil B.
            Don't halfass the job.

            Sent from my SM-G960U using Tapatalk
            oh thats helpful.

            Comment

            • Albonline
              Service Manager

              1,000+ Posts
              • Sep 2008
              • 1131

              #7
              Re: C-3509 On C7000

              Originally posted by Arcadian
              oh thats helpful.
              I think what Phil meant to say is replace both! but if you want to narrow it down.

              go to the code description in the service manual. it should list what sensor was involved with the code.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #8
                Re: C-3509 On C7000

                Originally posted by Albonline
                I think what Phil meant to say is replace both! but if you want to narrow it down.

                go to the code description in the service manual. it should list what sensor was involved with the code.
                That's exactly what I meant. You're in there do the job correctly.

                Sent from my SM-G960U using Tapatalk

                Comment

                • Arcadian
                  Trusted Tech
                  • Feb 2010
                  • 218

                  #9
                  Re: C-3509 On C7000

                  Originally posted by Phil B.
                  That's exactly what I meant. You're in there do the job correctly.

                  Sent from my SM-G960U using Tapatalk

                  oh i get it sarcasm ahhhhhhh doh, sorry phil went over my head.

                  well no worries its wasnt those sensor i have replaced them and still got the same issue.

                  i will try the torque fixing limiter this coming weekend, thanks everyone

                  Comment

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