Bizhub C360 NVRAM Reset

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  • ATSCopier
    Technician

    Site Contributor
    • May 2012
    • 11
    #1

    Bizhub C360 NVRAM Reset

    I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?
    Tags: c360, file, konica minolta, reset, scope
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5835
      #2
      Re: Bizhub C360 NVRAM Reset

      one stop product support its in special firmware for the c360.
      search filter GQ7-D1
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

        Comment

        • Zesti
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 308
          #3
          Re: Bizhub C360 NVRAM Reset

          Originally posted by ATSCopier
          I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?
          Have you tried to disable it in service mode?
          Service mode-Billing Setting-Mang. Function choice.

            Comment

            • kmcopytech
              Trusted Tech

              100+ Posts
              • Dec 2007
              • 141
              #4
              Re: Bizhub C360 NVRAM Reset

              NVRAM Reset tool for NVRAM (Jig firmware)

              QQ图片20171204130228.jpg

                Comment

                • ATSCopier
                  Technician

                  Site Contributor
                  • May 2012
                  • 11
                  #5
                  Re: Bizhub C360 NVRAM Reset

                  Originally posted by Synthohol
                  one stop product support its in special firmware for the c360.
                  search filter GQ7-D1
                  I found it, thanks for pointing me in the right direction

                    Comment

                    • ATSCopier
                      Technician

                      Site Contributor
                      • May 2012
                      • 11
                      #6
                      Re: Bizhub C360 NVRAM Reset

                      Originally posted by Zesti
                      Have you tried to disable it in service mode?
                      Service mode-Billing Setting-Mang. Function choice.
                      Apparently what ever they installed disabled this choice. NVRAM reset enabled it again. Thanks for reaching out.

                        Comment

                        • ATSCopier
                          Technician

                          Site Contributor
                          • May 2012
                          • 11
                          #7
                          Re: Bizhub C360 NVRAM Reset

                          Originally posted by ATSCopier
                          I have a bizhub C360 that was previously at a military base. In Page scope under General Settings, User Authentication is set to "ON (External Server)" and cannot be changed. I've tried page scope manager but I still haven't been able to change it. I also tried formatting the hard drive. I want to try NVRAM reset to see if that will help. The file that I'm looking for is A0ED0Y0-F000-GQ7-D1(00).exe I have access to mykonicaminolta.com because we were previously authorized through a NEC certification. However, I can't find that file in the C360 firmware section. Does any one know the place on mykonicaminolta that I can find it or have the file?
                          I'm not sure what options they had installed but I was able to resolve the problem with the NVRAM reset. Thanks for all of the input

                            Comment

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