C364e shrinking PDF scan to email?

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  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1099

    #16
    Re: C364e shrinking PDF scan to email?

    Originally posted by BHM
    Sorry if I missed it but what happens if you select tiff format? There are some pdf compression settings that you can try if it is only when doing a pdf.

    I've not tried TIFF format. I'll reach out to the customer and have them give that a test and see if that's going to make a difference (they're 38 miles out from the office...). If TIFF files come out OK, where would I find the PDF compression settings?

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    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827

      #17
      Re: C364e shrinking PDF scan to email?

      How is the scanned pdf size from the glass vs. through the ADF?
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

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      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1099

        #18
        Re: C364e shrinking PDF scan to email?

        Originally posted by srvctec
        How is the scanned pdf size from the glass vs. through the ADF?

        Scan results are identical.

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        • BHM
          Trusted Tech

          Site Contributor
          100+ Posts
          • Feb 2011
          • 126

          #19
          Re: C364e shrinking PDF scan to email?

          Originally posted by guitar9199
          I've not tried TIFF format. I'll reach out to the customer and have them give that a test and see if that's going to make a difference (they're 38 miles out from the office...). If TIFF files come out OK, where would I find the PDF compression settings?

          I am on vacation and I would have to get in front of a machine to find the off settings. It is in the Utility mode but that is as close as I can get you right now.
          Let me know how the tiff file turns out and I can find that setting if need be.

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          • D_L_P
            Self Employed

            1,000+ Posts
            • Oct 2009
            • 1196

            #20
            Re: C364e shrinking PDF scan to email?

            IIRC, compact pdf can cause the reduction, not just in file size, but original size as well. Or it was XPS PDF. Either way, it was something with the PDF format at the bizhub.

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