LD6500 (BHC6500) intermittant C-2720 code

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089

    #1

    [Error Code] LD6500 (BHC6500) intermittant C-2720 code

    As defined by the manual:

    When the second transfer was
    ON, second transfer abnormality
    detection signal was continuously
    detected for the specified time.

    Looking at the copy the second transfer roller voltage dropped out.
    The book sez the HV/2 or the secondary transfer roller. I did clean the roller with 50% simple green
    and wiped it with a damp rag till it came clean and free of the soap.

    This machine has a little more than 8.5 million clicks, it was rode very hard and then stored in a warehouse uncovered for God only knows how long.
    The customer wants me to fix it to the point where it will at least run from one tray and the by pass. When it does run it makes a fairly good print.
    What is the most common cause for this code? I did clean the contact in the front. I could put some conductive grease on it?
    Looking through the parts counter log in service most of the parts are listed in red. On my next visit I will go through and clean the connectors
    with contact cleaner.
    Anyway that's my project machine.

    Thanks

    DR
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22930

    #2
    Re: LD6500 (BHC6500) intermittant C-2720 code

    Start with replacing the second transfer roller.

    I've never used Simple Green on them, or anything else. AFAIK Simple Green is only good for getting everything permanently sudzy and never clean.

    I seem to recall that there is a mechanism for raising and lowering the second transfer roller, and if it's not in that cradle properly it will code out. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Desert Rat
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2008
      • 1089

      #3
      Re: LD6500 (BHC6500) intermittant C-2720 code

      Thanks Blackcat,
      That could be a good possibility, as this machine was shipped out from the mid-west. It did look like it was in the cradle
      correctly but I will check it tomorrow.

      DR

      Comment

      • methogod
        Senior Tech

        Site Contributor
        500+ Posts
        • Dec 2008
        • 915

        #4
        Re: LD6500 (BHC6500) intermittant C-2720 code

        when ever we pull a machine from storage we always replace all consumables, firm up, etc...

        Lower Transfer roller is in the correct way... Check your brass ground on the near side...

        Check the cam action of the lower transfer roller as well...

        Comment

        • Desert Rat
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2008
          • 1089

          #5
          Re: LD6500 (BHC6500) intermittant C-2720 code

          Well, the lower transfer roller seemed OK. I did wipe it down with a damp rag and sprayed some contact cleaner in the connectors for the high voltage.
          I ended up looking the transfer unit over. It was totally contaminated. I took this without the belt to the shop for a good cleaning. All the contacts
          look OK. The rollers were all covered with toner. I'll put this back together tomorrow morning and give it another shot.
          I just need to wipe the belt down and clean the contacts with cleaner.

          The prints had an inch or two of good transfer and then an inch or so of bad transfer and coded out with C-2720.

          DR

          Comment

          • Risu
            Technician
            • Nov 2010
            • 14

            #6

            Comment

            • Risu
              Technician
              • Nov 2010
              • 14

              #7
              Re: LD6500 (BHC6500) intermittant C-2720 code

              Comment

              • Arcadian
                Trusted Tech
                • Feb 2010
                • 218

                #8
                Re: LD6500 (BHC6500) intermittant C-2720 code

                I would swap out the ITB unit, we had a issue where we would change the HV/2 board and still have issue just swap out the ITB assembly either with another or rebuild the one you have change power blocks and rollers see if that helps.

                Arcadian

                Comment

                • Risu
                  Technician
                  • Nov 2010
                  • 14

                  #9
                  Re: LD6500 (BHC6500) intermittant C-2720 code

                  Arcadian, you were right. Thank you for your suggestion.

                  I swapped IBT unit from the other machine and C-2720 is away.
                  Fingers cross

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: LD6500 (BHC6500) intermittant C-2720 code

                    Originally posted by Desert Rat
                    As defined by the manual:

                    When the second transfer was
                    ON, second transfer abnormality
                    detection signal was continuously
                    detected for the specified time.

                    Looking at the copy the second transfer roller voltage dropped out.
                    The book sez the HV/2 or the secondary transfer roller. I did clean the roller with 50% simple green
                    and wiped it with a damp rag till it came clean and free of the soap.

                    This machine has a little more than 8.5 million clicks, it was rode very hard and then stored in a warehouse uncovered for God only knows how long.
                    The customer wants me to fix it to the point where it will at least run from one tray and the by pass. When it does run it makes a fairly good print.
                    What is the most common cause for this code? I did clean the contact in the front. I could put some conductive grease on it?
                    Looking through the parts counter log in service most of the parts are listed in red. On my next visit I will go through and clean the connectors
                    with contact cleaner.
                    Anyway that's my project machine. Thanks DR
                    if the contacts are tarnished .. hit them with a pencil eraser!

                    Comment

                    Working...