3C40 error code on Konica Minolta Magicolor 4695

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  • John@Joplinoffice
    Junior Member
    • Apr 2016
    • 8

    [Error Code] 3C40 error code on Konica Minolta Magicolor 4695

    Any ideas on what this might be? I found a 3C00 and a 3C10... Both say it is a security issue and to reset it by turning off and on, or to contact Konica Minolta? PLEASE HELP!!!
  • Woxner
    Senior Tech

    500+ Posts
    • Jul 2011
    • 810

    #2
    Re: 3C40 error code on Konica Minolta Magicolor 4695

    This error code (C3C40) indicates controller firmware and engine firmware abnormal matches. reload firmware

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    • John@Joplinoffice
      Junior Member
      • Apr 2016
      • 8

      #3
      Re: 3C40 error code on Konica Minolta Magicolor 4695

      Originally posted by Woxner
      This error code (C3C40) indicates controller firmware and engine firmware abnormal matches. reload firmware
      Thanks a lot for the info... Do I need to update both the engine and controller firmware? Is there any way to use a zip drive or do I need to do it through the network?

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