bizhub c6500 c2701-2702-2703-2704

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  • mircea
    Technician

    50+ Posts
    • Feb 2014
    • 70

    bizhub c6500 c2701-2702-2703-2704

    Hello
    I have a strange problem with a c6500 copier
    It gives c2701-2704 codes.
    Also when you try to do any adjustment you can hear that the drum and dv motors are running too fast and the touchscreen bord image its starting to act like the power is going off and it gives c2703 code.
    I changed the hv/1 and both power sources, changed charge coronas, swaped drum units and still no change.
    Also i cant print any test pages in test mode since it will go in service code as soon as i press start.

    If any1 got any ideas..please let me know

    Thanks.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5457

    #2
    Re: bizhub c6500 c2701-2702-2703-2704

    sounds like a short or maybe poor ground at the outlet?
    all i found was..
    Root Cause
    C-2701, C-2702, C-2703 or C-2704.

    Workaround/Fix
    PROBABLE CAUSES:
    1. A failed HV power source/1.
    Replace HV power source/1 (p/n A03U M403 00).

    2. A failed charge corona (Charging Unit).
    C-2701 - Charging corona/Y
    C-2702 - Charging corona/M
    C-2703 - Charging corona/C
    C-2704 - Charging corona/K

    Replace the affected Charging Unit.
    • p/n A03U R703 00 for bizhub PRO C5500/C6500/C6500P
    • p/n A0U0 R712 00 for bizhub PRO C5501/C6501/C6501P/C65hc
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

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