Scan to email Forward TX Error konica c224

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  • thorburnlad
    Junior Member
    • Jan 2013
    • 1

    Scan to email Forward TX Error konica c224

    Hi

    Any advice for this error? All time zone settings, machine settings (dns etc) all correct. I've just updated the firmware to no avail, driving me insane. Even tried gmail settings in there still the same error ?

    Thanks in advance for any feedback
    Ryan
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: Scan to email Forward TX Error konica c224

    Try and initialize the network settings.
    Whatever

    Comment

    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13052

      #3
      Re: Scan to email Forward TX Error konica c224

      Turn on the network error code display so you can narrow the problem down a bit.
      There is a bulletin concerning email scanning in an SSL environment. It requires two firmware updates and a softswitch change.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: Scan to email Forward TX Error konica c224

        non "e" machines cannot use gmail without 2 versions of FW and bitswitch changes. but even that may have consequences in other areas.
        great point for upgrading the machine to something supported and not discontinued.
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

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