Bizhub C552 C-D401

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  • Brett GS
    Trusted Tech

    100+ Posts
    • Jun 2013
    • 154

    Bizhub C552 C-D401

    Hi all.
    Anyone seen this code ( C-D401) before.
    Service manual says NACK command incorrect.
    Not sure what this means. Going to try firmware first, i havent been there yet,another tech has been and can not resolve this issue.
    Any advice will be appreciated.

    Brett
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4147

    #2
    Re: Bizhub C552 C-D401

    I have never seen that code but with a weird code like that I would re-initialize / system clear as a last resort. Backup all the settings first.

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