KM 1060 with IC-415

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  • Drcopy
    Technician

    50+ Posts
    • Jan 2017
    • 57

    KM 1060 with IC-415

    I have a fiery that all of a sudden stopped working, there is power it and the Lans are flashing but get a "controller unconnected" message on the control panel.
    I have rebooted and restarted and suggestions guys?
  • Drcopy
    Technician

    50+ Posts
    • Jan 2017
    • 57

    #2
    Re: KM 1060 with IC-415

    Oh by the way, no leds coming up.

    Comment

    • tech51
      Senior Tech

      500+ Posts
      • Jan 2009
      • 846

      #3
      Re: KM 1060 with IC-415

      I would try reloading the Fiery controller first.

      Comment

      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5463

        #4
        Re: KM 1060 with IC-415

        is the green power button lit?
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

        Comment

        • Drcopy
          Technician

          50+ Posts
          • Jan 2017
          • 57

          #5
          Re: KM 1060 with IC-415

          Originally posted by Synthohol
          is the green power button lit?
          No.

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5463

            #6
            Re: KM 1060 with IC-415

            what happens when you push it in for 3 seconds?
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • Drcopy
              Technician

              50+ Posts
              • Jan 2017
              • 57

              #7
              Re: KM 1060 with IC-415

              Nothing really just the lan leds turn off then flash again.


              Sent from my iPhone using Tapatalk

              Comment

              • Synthohol
                Certified Konica Expert

                Site Contributor
                5,000+ Posts
                • Mar 2016
                • 5463

                #8
                Re: KM 1060 with IC-415

                check the HSF and mount.
                We know a thing or two because we've seen a thing or two.
                The medication helps though...

                Comment

                • byronf
                  Senior Member

                  100+ Posts
                  • Sep 2017
                  • 109

                  #9
                  Re: KM 1060 with IC-415

                  What version of system software have you loaded?
                  I had the same issue with Version 1.2 then I reloaded version 2.0 then ran the 19 patches and it connected after 10 minutes after machine booted.

                  Comment

                  • Synthohol
                    Certified Konica Expert

                    Site Contributor
                    5,000+ Posts
                    • Mar 2016
                    • 5463

                    #10
                    Re: KM 1060 with IC-415

                    his green power button does not stay lit if i understand this. that means either a fan isnt turning or a bad PSU or the cpu is overheating.
                    it sounds like the fiery is just protecting itself or the power supply is tanked.
                    We know a thing or two because we've seen a thing or two.
                    The medication helps though...

                    Comment

                    • Drcopy
                      Technician

                      50+ Posts
                      • Jan 2017
                      • 57

                      #11
                      Re: KM 1060 with IC-415

                      I think it might be a power issue, if there is no led's on, except the LAN activity led.
                      would you replace the cpu or the power supply?

                      Comment

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