Hello,
I'm having multiple issues on a Konica 7060 and cannot wrap my head around this, hoping someone can help.
I work on pretty much every make/model of copiers, but have only touched theses boxes a few times.
Call History
Customer called to get a PM kit installed, they provided. On arrival, machine jamming trying to get a before sample out, just decided to install pm parts and figure jamming problem out after. The kit was pretty much drum blade, primary charge and cleaners, grid, transfer wires, fuser oil roller and supply. Installed PM parts then cleaned some rollers/sensors at registration and machine was running good except the registration was off by about an inch lead-trail, the only adjustment that fixed the registration was 36 mode / timing adjustment / restart timing / printer: collective to +35, after adjustments, machine would make 1 copy then display "developer unit connector disengaged", researched the problem and ran dev initial 47 mode 95. Reset PM cycle count. All problems fixed, machine running great, ran lots of tests, closed the call.
Callback the next day, machine is displaying "developer unit connector disengaged". Ordered developer installed, ran 47-95 (with toner hopper swung out), machine running great.
Callback machine is jamming at registration. Cleaned registration clutch and sensors.
Current Issue (weird)
Machine will jam at registration roller, after removing jam, the machine will sit at "Wait, warming up" for a long time(I've only let it go up to 10 min before power cycling), only fans running, after a reboot machine will get 1 copy out, with only about 1 inch of the image on the paper, then will sit at warming up again, reboot, machine quickly comes to ready, and then runs fine. Power down machine for 5 min just to test, then it will be jamming again. HERE is the really weird part, after a few power cycles trying to diagnose jamming issues, the machine will then display the "developer unit connector disengaged", I re-run 47-95, then it comes back up with "PM Call" message, and the registration is shifted again, and i need to go back in and manually adjust the restart timing and reset the PM count again (PM count will go to 650k / 600k).
It seems like I'm dealing with multiple issues here, but am unsure if they are related.
1. Paper jams / stops at registration roller
2. After jam, machine warms up forever
3. PM count reverts to 650k after being reset
4. Timing adjustment is lost
5. Developer connect disengaged message.
I'm thinking problems 3,4,5 are all occurring because machine may be losing nvram data, so maybe the battery is dead or dying
Not sure if reg clutch is bad, the sensors tested okay, but strange that once it starts working, it runs great until machine sits for a short period
Can't be certain if the "wait, warming up" is due to fuser parts like thermistors or if the main board is freezing up, open/close door will not recover, has to be power cycled.
Sorry for the long story, just wanted to make sure I included everything I have noticed and tried... any help or thoughts from this community would be greatly appreciated.
-MNTECH
I'm having multiple issues on a Konica 7060 and cannot wrap my head around this, hoping someone can help.
I work on pretty much every make/model of copiers, but have only touched theses boxes a few times.
Call History
Customer called to get a PM kit installed, they provided. On arrival, machine jamming trying to get a before sample out, just decided to install pm parts and figure jamming problem out after. The kit was pretty much drum blade, primary charge and cleaners, grid, transfer wires, fuser oil roller and supply. Installed PM parts then cleaned some rollers/sensors at registration and machine was running good except the registration was off by about an inch lead-trail, the only adjustment that fixed the registration was 36 mode / timing adjustment / restart timing / printer: collective to +35, after adjustments, machine would make 1 copy then display "developer unit connector disengaged", researched the problem and ran dev initial 47 mode 95. Reset PM cycle count. All problems fixed, machine running great, ran lots of tests, closed the call.
Callback the next day, machine is displaying "developer unit connector disengaged". Ordered developer installed, ran 47-95 (with toner hopper swung out), machine running great.
Callback machine is jamming at registration. Cleaned registration clutch and sensors.
Current Issue (weird)
Machine will jam at registration roller, after removing jam, the machine will sit at "Wait, warming up" for a long time(I've only let it go up to 10 min before power cycling), only fans running, after a reboot machine will get 1 copy out, with only about 1 inch of the image on the paper, then will sit at warming up again, reboot, machine quickly comes to ready, and then runs fine. Power down machine for 5 min just to test, then it will be jamming again. HERE is the really weird part, after a few power cycles trying to diagnose jamming issues, the machine will then display the "developer unit connector disengaged", I re-run 47-95, then it comes back up with "PM Call" message, and the registration is shifted again, and i need to go back in and manually adjust the restart timing and reset the PM count again (PM count will go to 650k / 600k).
It seems like I'm dealing with multiple issues here, but am unsure if they are related.
1. Paper jams / stops at registration roller
2. After jam, machine warms up forever
3. PM count reverts to 650k after being reset
4. Timing adjustment is lost
5. Developer connect disengaged message.
I'm thinking problems 3,4,5 are all occurring because machine may be losing nvram data, so maybe the battery is dead or dying
Not sure if reg clutch is bad, the sensors tested okay, but strange that once it starts working, it runs great until machine sits for a short period
Can't be certain if the "wait, warming up" is due to fuser parts like thermistors or if the main board is freezing up, open/close door will not recover, has to be power cycled.
Sorry for the long story, just wanted to make sure I included everything I have noticed and tried... any help or thoughts from this community would be greatly appreciated.
-MNTECH
Comment