PC-410 set the correct paper size for tray 3

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  • T_foot2
    Technician
    • Nov 2011
    • 22
    #1

    PC-410 set the correct paper size for tray 3

    Bh C544e and pc-410 getting message when paper runs out in the right side main tray "set the correct paper size for tray 3".
    Updated firmware, checked service mode system 2 lct built-in and lct settings both are set for 8.5x11. When paper runs out on the main tray it switches trays to tray 1 and finishes the job then pops up message set the correct paper size for tray 3. No error or jam just that message. machine has 113k copies but very few on tray 3.
    Thanks for help,
    Terry
    Tags: correct, message, paper, set, tray
    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13039
      #2
      Re: PC-410 set the correct paper size for tray 3

      Originally posted by T_foot2
      Bh C544e and pc-410 getting message when paper runs out in the right side main tray "set the correct paper size for tray 3".
      Updated firmware, checked service mode system 2 lct built-in and lct settings both are set for 8.5x11. When paper runs out on the main tray it switches trays to tray 1 and finishes the job then pops up message set the correct paper size for tray 3. No error or jam just that message. machine has 113k copies but very few on tray 3.
      Thanks for help,
      Terry
      What size is it showing when you check the paper tray on the control panel?

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        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5463
          #3
          Re: PC-410 set the correct paper size for tray 3

          reseat the connectors from tray to main body. seen that before.
          also check the yellow bar, if its being leaned on it will show the same thing.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

            Comment

            • copyrooks
              Trusted Tech

              Site Contributor
              100+ Posts
              • Oct 2013
              • 205
              #4
              Re: PC-410 set the correct paper size for tray 3

              Originally posted by T_foot2
              Bh C544e and pc-410 getting message when paper runs out in the right side main tray "set the correct paper size for tray 3".
              Updated firmware, checked service mode system 2 lct built-in and lct settings both are set for 8.5x11. When paper runs out on the main tray it switches trays to tray 1 and finishes the job then pops up message set the correct paper size for tray 3. No error or jam just that message. machine has 113k copies but very few on tray 3.
              Thanks for help,
              Terry

              I have encountered this message before and after trying a new feed section and replacing the pulleys it still wasn't fixed. It turned out to be a part named Dumper (Part # A2XM623000) #12 on page 11
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