Updating fw via ftp

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  • techsxge
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2022
    • 660

    #16
    Re: Updating fw via ftp

    But to be honest: When i read the title of the Thread at first, my heart kind of stopped for a second.

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    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1977

      #17
      Re: Updating fw via ftp

      was FTPS designed to prolong the life of this old protocol or was that unsuccessful and no one trusts it anymore

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      • techsxge
        Senior Tech

        Site Contributor
        500+ Posts
        • Jan 2022
        • 660

        #18
        Re: Updating fw via ftp

        Originally posted by rrrohan
        was FTPS designed to prolong the life of this old protocol or was that unsuccessful and no one trusts it anymore
        Well there is SFTP (SSH FTP) and FTPS (SSL FTP). Both adding a layer for security, but if configured by someone who does not understand the full functionality it is basically the same as FTP.

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        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977

          #19
          Re: Updating fw via ftp

          Originally posted by techsxge
          Well there is SFTP (SSH FTP) and FTPS (SSL FTP). Both adding a layer for security, but if configured by someone who does not understand the full functionality it is basically the same as FTP.
          lets assume his firewall is locked down. im curious as to how to get this working. we had a program on laptop we used with patch cable directly connected to copier but since firmware is a FW000000 folder and not a .tar we couldnt never figure out what we were doing wrong. id be curious what we need to do and just ignore the security concerns for now since as copier techs this isnt out job to understand and should be left to IT staff. but honestly assuming we arent on any other network at the time and just connected direct to copier then terminate the FTP server when finished and prior to reconnecting to a network i dont think the risk is even that bad

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          • techsxge
            Senior Tech

            Site Contributor
            500+ Posts
            • Jan 2022
            • 660

            #20
            Re: Updating fw via ftp

            Originally posted by rrrohan
            lets assume his firewall is locked down. im curious as to how to get this working. we had a program on laptop we used with patch cable directly connected to copier but since firmware is a FW000000 folder and not a .tar we couldnt never figure out what we were doing wrong. id be curious what we need to do and just ignore the security concerns for now since as copier techs this isnt out job to understand and should be left to IT staff. but honestly assuming we arent on any other network at the time and just connected direct to copier then terminate the FTP server when finished and prior to reconnecting to a network i dont think the risk is even that bad

            "just ignore the security concerns for now since as copier techs this isnt out job to understand and should be left to IT staff" has the same energy as saying "i can install new power outlets, i can ignore if there is a current on the wires thats the eletricians job"

            If YOU bring any security Problems into a Network, no matter if IT, Copy Tech, End-user or whatever, you are the Person to blame.
            Oh and the second statement is also false: Yoiu could already be a infected client. Now if you connect to the machine, a hacker / virus can then send himself on the machine. When you then reconnect the Machine to your Clients network, he can spread out by manipulating Email attachments, changing SMB send files etc.. Ofcourse the Chance for this is way lower than other configurations, but still extremly unsafe and a reason for any IT department to ban you from any network access and throw the machine out at your cost.

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            • JasonSBE
              Trusted Tech

              Site Contributor
              100+ Posts
              • Apr 2014
              • 183

              #21
              Re: Updating fw via ftp

              Originally posted by rrrohan
              lets assume his firewall is locked down. im curious as to how to get this working. we had a program on laptop we used with patch cable directly connected to copier but since firmware is a FW000000 folder and not a .tar we couldnt never figure out what we were doing wrong. id be curious what we need to do and just ignore the security concerns for now since as copier techs this isnt out job to understand and should be left to IT staff. but honestly assuming we arent on any other network at the time and just connected direct to copier then terminate the FTP server when finished and prior to reconnecting to a network i dont think the risk is even that bad


              Every firmware that you download and extract from Konica should have a "mktar.bat" file in the same directory as the FW00000000 folder. Drag the FW000000 folder over the mktar.bat file and release it. This will generate the .tar file that is supposed to be used for firmware updates if you're using internet ISW.

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              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7973

                #22
                Re: Updating fw via ftp

                Originally posted by JasonSBE
                Every firmware that you download and extract from Konica should have a "mktar.bat" file in the same directory as the FW00000000 folder. Drag the FW000000 folder over the mktar.bat file and release it. This will generate the .tar file that is supposed to be used for firmware updates if you're using internet ISW.
                Absolutely. I've done it and once you get the right setup it works flawlessly.
                However I'm still using USB on site method...sigh, pretty stupid I know.
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                • JasonSBE
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Apr 2014
                  • 183

                  #23
                  Re: Updating fw via ftp

                  Originally posted by tsbservice
                  Absolutely. I've done it and once you get the right setup it works flawlessly.
                  However I'm still using USB on site method...sigh, pretty stupid I know.

                  Honestly, the folks saying ftp over the network is a bad idea are right. I would only pursue internet ISW in extreme cases, or if you're trying to update a very old machine that does not support USB. And even in those cases I would still plug directly into the MFP with either a patch cable or a crossover. It is nice to get it working for when it is needed though.

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