Konica Minolta C253 Prints B&W

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 344

    [Misc] Konica Minolta C253 Prints B&W

    Hi

    Got Konica Minolta bizhub C253

    If print 20 color pages, around 14-15 prints color and the rest prints B&W. Sometimes Demo page also prints B&W.

    Please advise.

    Thanks...
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 13051

    #2
    Re: Konica Minolta C253 Prints B&W

    Originally posted by mearmi
    Hi

    Got Konica Minolta bizhub C253

    If print 20 color pages, around 14-15 prints color and the rest prints B&W. Sometimes Demo page also prints B&W.

    Please advise.

    Thanks...
    Remove the transfer belt and clean the IDC sensors.

    Comment

    • AjitN
      Trusted Tech

      250+ Posts
      • Mar 2009
      • 287

      #3
      Re: Konica Minolta C253 Prints B&W

      Originally posted by mearmi
      Hi

      Got Konica Minolta bizhub C253

      If print 20 color pages, around 14-15 prints color and the rest prints B&W. Sometimes Demo page also prints B&W.

      Please advise.

      Thanks...
      Actually I am not very clear about Problem statement.
      Is it that if you send the job of 20 pages, first 14-15 pages are ok in color and next few pages are in black OR there are intermittent black copies/prints at any places.
      Also in case of black prints, does it print all image correctly in black OR data in color is missing. If data in color is missing then it could be ITB OR Belt retract clutch as first transfer rollers are away from drums. If all data is in black it is IMAGE PROCESSING fault which could be right from printer driver to PRCB.
      Hope this helps

      Comment

      • mearmi
        Trusted Tech

        Site Contributor
        250+ Posts
        • Oct 2010
        • 344

        #4
        Re: Konica Minolta C253 Prints B&W

        Originally posted by copier addict
        Remove the transfer belt and clean the IDC sensors.
        Thanks for your reply

        3 colors are missing.

        please find the attached image.
        Attached Files

        Comment

        • magicaljake
          Technician

          Site Contributor
          • Jun 2018
          • 22

          #5
          Re: Konica Minolta C253 Prints B&W

          Originally posted by mearmi
          Thanks for your reply

          3 colors are missing.

          please find the attached image.
          strange. that is clearly still supposed to be a 4 color demo page.

          Comment

          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 13051

            #6
            Re: Konica Minolta C253 Prints B&W

            Originally posted by mearmi
            Thanks for your reply

            3 colors are missing.

            please find the attached image.
            Having seen your example I would say the transfer belt is the culprit. Try a new transfer belt. and roller.

            Comment

            • AjitN
              Trusted Tech

              250+ Posts
              • Mar 2009
              • 287

              #7
              Re: Konica Minolta C253 Prints B&W

              Originally posted by copier addict
              Having seen your example I would say the transfer belt is the culprit. Try a new transfer belt. and roller.
              Either Transfer Belt OR RetractClutch which drives first transfer roller within Belt Assembly for colors.

              Comment

              • mearmi
                Trusted Tech

                Site Contributor
                250+ Posts
                • Oct 2010
                • 344

                #8
                Re: Konica Minolta C253 Prints B&W

                Originally posted by AjitN
                Either Transfer Belt OR RetractClutch which drives first transfer roller within Belt Assembly for colors.

                Many thanks for your prompt response. Please find the attached image of Retract Clutch and advise. This is the one we have to replace?

                Thanks
                Attached Files

                Comment

                • Andysnave
                  Junior Member
                  • Jul 2018
                  • 5

                  #9
                  Re: Konica Minolta C253 Prints B&W

                  Yep that's the culprit. Good luck as it's buried deep in the machine.

                  Comment

                  • srvctec
                    Former KM Senior Tech

                    500+ Posts
                    • Oct 2009
                    • 827

                    #10
                    Re: Konica Minolta C253 Prints B&W

                    If the primary transfer clutch was the culprit, there should be a C2152 code since PS31 wouldn't be able to detect retraction. We had this happen on more than one occasion way back when and there was a bulletin that came out with a change to the pawl on the belt and a lever on the machine causing the issue.
                    Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                    Comment

                    • mearmi
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Oct 2010
                      • 344

                      #11
                      Re: Konica Minolta C253 Prints B&W

                      Originally posted by copier addict
                      Having seen your example I would say the transfer belt is the culprit. Try a new transfer belt. and roller.
                      Replaced the transfer belt and Roller. Worked one day and got same problem again.

                      Please advise.

                      Thanks

                      Comment

                      • Synthohol
                        Certified Konica Expert

                        Site Contributor
                        5,000+ Posts
                        • Mar 2016
                        • 5463

                        #12
                        Re: Konica Minolta C253 Prints B&W

                        check all the HV terminals and springs for damage or even corrosion yet?
                        We know a thing or two because we've seen a thing or two.
                        The medication helps though...

                        Comment

                        • mearmi
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Oct 2010
                          • 344

                          #13
                          Re: Konica Minolta C253 Prints B&W

                          Originally posted by srvctec
                          If the primary transfer clutch was the culprit, there should be a C2152 code since PS31 wouldn't be able to detect retraction. We had this happen on more than one occasion way back when and there was a bulletin that came out with a change to the pawl on the belt and a lever on the machine causing the issue.

                          Thanks for your reply. Replaced the belt, machine worked for one day but same problem again. Which lever on the machine was causing this problem?

                          Please advise.

                          Regards,

                          Comment

                          • srvctec
                            Former KM Senior Tech

                            500+ Posts
                            • Oct 2009
                            • 827

                            #14
                            Re: Konica Minolta C253 Prints B&W

                            Originally posted by mearmi
                            Thanks for your reply. Replaced the belt, machine worked for one day but same problem again. Which lever on the machine was causing this problem?

                            Please advise.

                            Regards,
                            Are you not getting a C2152 code? I'm shocked you're not getting that code with the symptoms you have.

                            It's actually a bracket, not a lever like I mentioned before. But all of what I suggested is only for the code C2152. If you aren't getting that code, there must be something else going on since the sensor involved would detect every single time when the primary transfer rollers move. I really don't know what else to suggest at this point.
                            Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                            Comment

                            • mearmi
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Oct 2010
                              • 344

                              #15
                              Re: Konica Minolta C253 Prints B&W

                              Originally posted by srvctec
                              Are you not getting a C2152 code? I'm shocked you're not getting that code with the symptoms you have.

                              It's actually a bracket, not a lever like I mentioned before. But all of what I suggested is only for the code C2152. If you aren't getting that code, there must be something else going on since the sensor involved would detect every single time when the primary transfer rollers move. I really don't know what else to suggest at this point.
                              No i m not getting any code

                              Thanks
                              Last edited by mearmi; 07-14-2018, 04:11 PM.

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