Konica C227 grainy prints

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  • barber782
    Trusted Tech

    250+ Posts
    • Aug 2011
    • 281

    #1

    [CQ] Konica C227 grainy prints

    Hi everyone,

    Got a customer with a c227 which recently has started producing grainy prints, only noticeable with solid colours.
    So.. if i print off a green solid box you would notice patchy bits where the cyan is bleeding through.
    Happens on all colours, more so on cyan and magenta.

    So far I have updated fw, changed itb ass'y and roller, cyan drum/dev unit, HV board.
    Also increased the secondary transfer voltage for plain paper.

    Running out of ideas, so any help would be greatly appreciated.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: Konica C227 grainy prints

    Originally posted by barber782
    Hi everyone,
    Got a customer with a c227 which recently has started producing grainy prints, only noticeable with solid colours.
    So.. if i print off a green solid box you would notice patchy bits where the cyan is bleeding through.
    Happens on all colours, more so on cyan and magenta.
    So far I have updated fw, changed itb ass'y and roller, cyan drum/dev unit, HV board.
    Also increased the secondary transfer voltage for plain paper.
    Running out of ideas, so any help would be greatly appreciated.
    did you recalibrate the drum/dev unit?

    what is the life on all the consumables?
    how many pages total on the machine?

    seems like you changed out a lot of high $ items without really determining the root of the evil.

    Comment

    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827

      #3
      Re: Konica C227 grainy prints

      Unfortunately, I haven't had much luck on these models when this happens. I tried following some of the suggestions in bulletin 9222 for the e series machines, but it didn't make much difference on the C227 series. I have had success getting rid of the missing spots of color by changing the secondary transfer voltage on e series machines when this happens, though.
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: Konica C227 grainy prints

        Originally posted by srvctec
        I have had success getting rid of the missing spots of color by changing the secondary transfer voltage on e series machines when this happens, though.
        yes that might take care of it for a while until the bias voltage changes due to overloading the item with higher than planned for voltage.

        you will run into ARCING from dev to drum or possibly even the belt

        never a good idea to leave a change like that in place. You have NOT fix the issue ... just put a bandaide over it.

        Comment

        • stan780953
          Technician
          • Feb 2011
          • 47

          #5
          Re: Konica C227 grainy prints

          Hi,

          Has anyone else seen this issue and had any joy in rectifying?

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Konica C227 grainy prints

            Originally posted by stan780953
            Hi,

            Has anyone else seen this issue and had any joy in rectifying?
            Didn't read the thread huh?

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #7
              Re: Konica C227 grainy prints

              Originally posted by Phil B.
              Didn't read the thread huh?

              Got enough sauce Phil B?

              Comment

              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5459

                #8
                Re: Konica C227 grainy prints

                It comes with crappy quality out of the box.
                Seriously limited office color printer....
                Whatever

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7930

                  #9
                  Re: Konica C227 grainy prints

                  Originally posted by allan
                  It comes with crappy quality out of the box.
                  Seriously limited office color printer....
                  Agree, these looks and feels like allan said.
                  Low end A3 office machine from KM perhaps to cover that market niche.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: Konica C227 grainy prints

                    Originally posted by Synaux
                    Got enough sauce Phil B?
                    No Sir.. I ran out of my home grown Habaneros about a month ago.. guess I grilled too many in the Fall .. Thanks for asking tho Sir. I already have more seeds started.. Sweet Red-Green-Yellow-Orange bedsides 4 different hot varieties! n other veggies n herbs.

                    No If you noticed the OP hadn't replied by the time ( ever as of now?) IF any suggestions had and sort of remedy to HIS situation. The one that placed the " Any fix yet" clearly hadn't read up to that point.

                    That is all .. at ease.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #11
                      Re: Konica C227 grainy prints

                      Originally posted by Synaux
                      Got enough sauce Phil B?
                      if you want my personal recipe for my Habanero Hot Sauce

                      lemme know!

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5459

                        #12
                        Re: Konica C227 grainy prints

                        Originally posted by Phil B.
                        if you want my personal recipe for my Habanero Hot Sauce

                        lemme know!

                        That is crazy stuff. Who said they were save for human consumption.
                        Only looking at them makes my sphincter spasm.

                        Whatever

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22798

                          #13
                          Re: Konica C227 grainy prints

                          Originally posted by allan

                          That is crazy stuff. Who said they were save for human consumption.
                          Only looking at them makes my sphincter spasm.

                          Wimp. Lol.

                          Sent from my SM-G960U using Tapatalk

                          Comment

                          • stan780953
                            Technician
                            • Feb 2011
                            • 47

                            #14

                            Comment

                            • avecosat
                              Trusted Tech

                              250+ Posts
                              • Jun 2012
                              • 304

                              #15
                              Re: Konica C227 grainy prints

                              KM has provided me with information about it but the truth is that I have not been able to solve it. TNEU1600026EU
                              Basically, the firmware must be updated, perform a stabilization and adjust the value of the 2nd transfer.

                              Comment

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