DI 470/550 orginal left on glass error

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  • ComputerMonkey
    Technician

    50+ Posts
    • Sep 2008
    • 69

    #1

    DI 470/550 orginal left on glass error

    ok i run a copy of the glass just fine or i used the ADF just fine
    but if i make a copy from the glass then try to use the adf it gives orginal left on glass.

    so i open it and close it error still there open again close again it works....

    why do i have to open the doc feeder 2-3 times to clear this?
    have replaced the magnet switch on front right and 15 degree switch on back i have also replaced the 2 size detection sensors under the glass

    what do i need to replace and where?
  • ni311
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2008
    • 658

    #2
    Did you checked the sensors under "State Confirmation"? There you can see which one is faulty, so you don't need to change more than one sensor. Also, check the actuators.
    Konica Minolta Error Codes - Explanations and Solutions

    Comment

    • kobrien
      Junior Member
      • Oct 2008
      • 2

      #3
      Had the same problem on a Di470,
      Changed out the sensors under the glass and worked fined after.

      Comment

      • ComputerMonkey
        Technician

        50+ Posts
        • Sep 2008
        • 69

        #4
        what actuators?

        and yes found the sensor output to test them and all looked fine but i still had problem so i tried a known working set

        Comment

        • cobiray
          Passing Duplication Xpert

          1,000+ Posts
          • Mar 2008
          • 1199

          #5
          Have you run the original size sensor adjustment? Run that and check the actuator for the document feeder. Make sure it's actuating the sensor. You can test it by opening the doc feeder the whole way and pressing the actuator down. The lamp should go on.

          You do need to open the document feeder far enough to actuate and de-actuate the sensor. You can't just open it enough to sneak your hand in and pull the paper out.
          the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
          Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
          Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

          Comment

          • DadO
            Trusted Tech

            Site Contributor
            250+ Posts
            • Dec 2007
            • 401

            #6
            In di350 u have one actuator under the plastic (this plastic i positioned above display). Try to put screwdriver whit magnet on it and see will it clear jam.

            I dont know is the same thing in 470/550

            Comment

            • tonerspot
              Technician

              50+ Posts
              • Nov 2008
              • 79

              #7
              i had the same problem with di 620, you must check for defective right hindge

              Comment

              • Darren King
                copiertech

                500+ Posts
                • Jul 2007
                • 652

                #8
                Make sure the magnet in the DF is positioned properly over the reed switch in the copier.
                Hope this helps
                Darren

                Comment

                • ComputerMonkey
                  Technician

                  50+ Posts
                  • Sep 2008
                  • 69

                  #9
                  it wont do a orginal size ajust or several of the other edh modes

                  Comment

                  • cobiray
                    Passing Duplication Xpert

                    1,000+ Posts
                    • Mar 2008
                    • 1199

                    #10
                    There is an adjustment sheet that you need to run those modes. I take it you don't have one, which leads me to question if you are a technician or not.
                    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                    Comment

                    • buster68
                      Trusted Tech

                      100+ Posts
                      • Nov 2008
                      • 181

                      #11
                      Previously stated is correct. You need the Adjust sheet to run thru the EDH for this error. You may have just enough skew that the reed switch and magnet are not lining up everytime you open and close the EDH. On skew adjust you need to have less than .07%...of course the closer to 0.0% the better.

                      Comment

                      • cobiray
                        Passing Duplication Xpert

                        1,000+ Posts
                        • Mar 2008
                        • 1199

                        #12
                        I'm not trying to be a dill hole about it, it just seems like it might be the time to call a tech if you aren't one. We need to eat, too.
                        the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
                        Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
                        Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

                        Comment

                        • ComputerMonkey
                          Technician

                          50+ Posts
                          • Sep 2008
                          • 69

                          #13
                          im a tech allright lol


                          I tried the ajust sheet and the machine instatly goes to NG
                          when i start the Ajustments so its not that....

                          so far with everything ive tried all thats left from what i can tell is the main boards.

                          so what next? Im real close to giving the customer a full refund on that machine and selling them something else

                          Comment

                          • ComputerMonkey
                            Technician

                            50+ Posts
                            • Sep 2008
                            • 69

                            #14
                            well i ended up replacing the main image board off a parts machine and it works fine...

                            Thanks to All the helpers for helpful usable sugestions
                            and Thanks Cobiray for the doubts it really helped track down the problem

                            Comment

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