Cannot web browse into machine, firmware has been updated
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Re: konica C454e
wow such a wealth of information!
can you ping or print to it?
what error do you get on the PC after entering the ip addy into your browser URL bar?
is this a new situation or has it been on going?
did you hook up your laptop to the machine and try to access the RUI? -
Re: konica C454e
Also, what web browser are you using because that sometimes makes a difference.
Provide us enough information so we can actually help if you really want help. Kind of like taking your car to a dealer and saying, "It doesn't drive right." Details matter!!Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.Comment
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Re: konica C454e
In admin under network look for PSWC and make sure it's on.We know a thing or two because we've seen a thing or two.
The medication helps though...Comment
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Re: konica C454e
your tough phil, i can ping it, i can print to it, i could browse to it before their network people got to it. initialize cleared all memory, installed new firmware, tried laptop. don't get an error just says cant find. using google chrome as web browserComment
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Re: konica C454e
If you used to be able to access the web interface and all of a sudden can't access it/get an error that browser cannot display the Konica RUI webpage, the first step would be to try a different browser, if another browser could successfully access it , it's a browser issue. Could there have been a chrome update that changed some settings?
If using a different browser does not work, you are going to have to figure out what their network people changed.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: konica C454e
Did you try what Synthohol suggested?
You can also try to slow down NIC's speed, if it works then your machine's NIC could be the culprit.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: konica C454e
Page Scope Web Connection On many Konica models you :
From the [UTILITY] screen, go to [Administrator Setting] - [Network Setting] - [NIC Setting] - [HTTP Server Setting] and check whether [PSWC Setting] is set to [Enable]
But 1st try an alternate browserLast edited by blazebusiness; 07-26-2018, 04:33 PM.sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.comComment
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Re: konica C454e
Seriously try using a different browser.Comment
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Re: konica C454e
Clear your browser cacheComment
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Re: konica C454e
Check to see if SSL is enabled. There are various security protocols and if something less than what your browser supports has been used, the connection will be refused. If this is the case (since you didn't respond with the HTTP browsing setting ON/OFF). You will need to do another HDD format to clear the certificate. Once done and if SSL is required, ensure you choose 2048 SHA-256. Remember printing, scanning, ICMP (ping) all use different ports then the web browser, so you can also play around with telnet to verify 80/8080/443 are open on the MFP. EmujoComment
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Re: konica C454e
Might be a IP conflict
Turn off copier and see if you still get a responseComment
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