C353 2001 Jams

[jammer88]

Mmmmm We never got that firmware version here. I went through all the firmware readme's nothing about jamming. Our newest version is GW2-R5 released 01/12/09. I'll try the metal c-clips see if that helps, i've tried motors and you do get different results with different motors, but nothing consistent.

[lucky13]

2001 jams lct

check out this bullitin

[haggiss]

Try this

C203,C253,C353
Jam J2001 from LCC
We have found a large number of jams from the LCC
Displaying J2001 code
Spring pressure is not very strong and paper miss feeds
Please try moving the spring to the top of the feed section
This will give more downward force to the feed rollers

[haggiss]

Hope this helps

[copy guy]

C253/ NEC 25C5

OK, I'm new to this forum, so be nice. I have an NEC 25C5 with C2001, C3001 jam codes. Only from tray 1. Tray 2 and the bypass feed fine. It will string feed 3 sheets, one right after the other and usually jam at the reg roller and most often Z folded. It's as if the reg timing sensor doesn't see the paper. Remember, tray 2 and B/P feed fine. I've replaced tray 1 feed head assembly, reg roll assembly w/ sensor and the print control board. NEC is out of ideas and gets no response from K/M. Help!
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Good luck and may the schwartz be with me.

If you recognize that line, yes, I'm copy guy from the D-Net forum.

[dudley]

Jammer88 and I have been waiting for the new motors but have yet to see them, have the new boards but the the part number of the board is exactly the same right down to the version number. When the motors arrive we will be testing them with the old boards.

What we have tried up here is taking a paper feed motor from a CF2001 second tray 9313 1000 11 (i think) and swap the gears and mounts from the original motors to these ones and they have fixed every machine about 11 or 12 machines with 2001 jams, the last one I did had 202 jams in 16k. We are only replacing the motor that drive the vertical transport roller , not the take up. It takes time and you need a gear puller with a small enough center to pull the gears( I used an industrial chain splitter with a ground down center) but beat the hell out of losing a custumer or the cost of flipping out a machine. The worst part is getting the motor out of the old pf118.

[tech51]

Hi folks, has anybody come up with a definite answer to this problem? It appears to be becoming a real problem in my area.
Your thoughts would be appreciated.

[faultman]

any updates on this fault...i have two machines with this fault, both jamming intermittantly but frequent enough to annoy the operators. i have done most things listed in this thread but i'm not overly confident.....does anyone know if the firmware works for the lcc (pc405) it just states tray 3 and 4 in the readme which indicates the two tray lcc version????

[faultman]

different motors and board, as discussed earlier sorts it out!!!! Tested on two machines now.

[Having a ball]

Hi All,

Has anyone seen 2001 jams only when feeding from LCT and duplexing?
First occured about 5K now 10K. Every thing checks out OK, it looks brand new. There was firmware released a few days ago that mentioned this jam but it did nothing for my machine.
I have never had any sort of problem with these base units or the engine to be honest so could be missing something easy.
Any help greatly appreciated because this is driving me nuts.

Cheers.

On these models the PC405 drive is binding up you can tell by the noise it makes only happens with PC405 fitted to C353 you will need a bit of help to modify this contact KM help desk.

[Cantechman]

I have a C353 that is jamming every copy from the PC-204 3rd tray. I am going there tomorrow with 1 old style motor and 4 new ones with the board. I will know almost right away if its fixed when I replace the part. I too get the squealing noise from the vertical transport motor. I'll report back tomorrow.

[Cantechman]

To update, I replaced the PC-204 vertical transport motor, and right away the jams stopped in the 3rd tray.