C2070 click issue.

[bamafan]

Hey everyone,
We have a customer with a C2070, IC-603A controller that is using quark express. When he prints a job with a color cover and b/w inside pages, the machine clicks everything color. No matter what we do, we can't figure out how to make it click the inside b/w and only the cover color. All Konica tells us is to make sure and preflight the job. I'd pull my hair out but there's not much left to pull these days. Lol


Any help or insight is appreciated.

[Synthohol]

Re: C2070 click issue.

I think there's a setting in the driver for treat Gray's as black if that doesn't work preprint the covers put them in a tray and use cover mode so it doesn't put an image on it and then the rest of your job is all in black and white
The other way is save the job as a pdf and use foxit reader to print the pdf.
The reason I say foxit and not adobe is adobe sucks and does not differentiate color and black in the same file. Foxit always worked seperating the clicks.
There may be a setting in Adobe to treat grey as black but I haven't found it yet. I just know foxit works every time for me.

[Synthohol]

Note

[bugzy]

Re: C2070 click issue.

Firmware

[tsbservice]

Re: C2070 click issue.

There is setting in driver(PCL only) when the color selection is set to Auto/Color to change a criterion for judging Gray area wheather an original is color or monochrome.
It is under Other tab -- Convert to Grey Scale check box