SSD BOARD

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  • jonpaul
    Technician

    50+ Posts
    • Jul 2014
    • 59
    #1

    SSD BOARD

    we have had acouple of biz c224e freeze and swoped the SSD boards from other copiers with sucess.When we bought new boards from KM they froze.No information was forthcoming from the service manual,or the tech dept at Develop.Judging from the number of threads quite a few techs have problems.the latest firmware K9 was on the copiers, we also tried disconnecing the hard drive no joy. Thanks for any suggestions.
    Tags: boards, copiers, firmware, latest, ssd
    • copyman
      Owner / Technician

      Site Contributor
      2,500+ Posts
      • Sep 2005
      • 4213
      #2
      Re: SSD BOARD

      Have you tried the reset tool (firmware) ?

        Comment

        • inutelkamo
          Trusted Tech

          100+ Posts
          • Jul 2011
          • 143
          #3
          Re: SSD BOARD

          On my experience, KM replace the ssd board for free. but you need to send back the faulty one. did it several times.
          there is a from the you need to fill up, serial, counters and etc to be inputted in your new ssd.

            Comment

            • jonpaul
              Technician

              50+ Posts
              • Jul 2014
              • 59
              #4
              Re: SSD BOARD

              Originally posted by inutelkamo
              On my experience, KM replace the ssd board for free. but you need to send back the faulty one. did it several times.
              there is a from the you need to fill up, serial, counters and etc to be inputted in your new ssd.

              we did find a solution, when you put the new board on you must download K8 firmware at the same time.we were advised that sometimes you might need to reboot but it comes right. thanks again for input.

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