Konica C224e, Is there a way to remove grayed out apps from menu screen?

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 713
    #1

    Konica C224e, Is there a way to remove grayed out apps from menu screen?

    Hi all

    Is there a way to remove grayed out apps from menu screen?
    Tags: apps, grayed, menu, remove, screen
    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421
      #2
      Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

      have you tried in custom widget settings?

        Comment

        • jonbonse
          Senior Tech

          Site Contributor
          500+ Posts
          • Jun 2009
          • 713
          #3
          Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

          Originally posted by Bix
          have you tried in custom widget settings?
          I have tried in 'Custom display settings' in Admin but they are not listed, just copy, fax, sound settings etc...

            Comment

            • Bix
              Service Manager

              1,000+ Posts
              • Apr 2018
              • 1421
              #4
              Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

              Perhaps then it is not possible.
              The only way to remove icons is to update the firmware.

                Comment

                • copyrooks
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • Oct 2013
                  • 205
                  #5
                  Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                  menu
                  utility
                  admin settings
                  system settings
                  custom display settings
                  main menu default settings
                  Last edited by copyrooks; 11-29-2018, 09:24 PM. Reason: Corrected

                    Comment

                    • CopierNerd
                      Trusted Tech

                      100+ Posts
                      • Feb 2015
                      • 187
                      #6
                      Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                      Just install latest firmware and grayed icons of apps will be gone from the menu screen.
                      Cheers!

                        Comment

                        • emujo2
                          Service Manager

                          1,000+ Posts
                          • Mar 2017
                          • 1580
                          #7
                          Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                          Originally posted by jonbonse
                          Hi all

                          Is there a way to remove grayed out apps from menu screen?

                          What apps are showing greyed out?

                            Comment

                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1971
                              #8
                              Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                              Originally posted by Bix
                              have you tried in custom widget settings?
                              I thought only the 8 series had widgets

                              I have web browser greyed out on ours and I never got to remove it.

                              Even on 8 series I don't activate web browser. We don't get Market Place so UK is pointless for almost every customer

                                Comment

                                • emujo2
                                  Service Manager

                                  1,000+ Posts
                                  • Mar 2017
                                  • 1580
                                  #9
                                  Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                                  I'm thinking this is a refurb with some orphaned app on it like Equitrac or Autostore. If so you can go into admin/Open API/ registered APPS. If you set this NO, it will remove any non KM apps.

                                    Comment

                                    • tsbservice
                                      Field tech

                                      Site Contributor
                                      5,000+ Posts
                                      • May 2007
                                      • 7635
                                      #10
                                      Re: Konica C224e, Is there a way to remove grayed out apps from menu screen?

                                      While we thinking thread starter didn't bother to answer some questions or to ask more clear/accurate questions...that is pitty, least to say.
                                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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