Bizhub C360 Random Hang up on Logo

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  • inutelkamo
    Trusted Tech

    100+ Posts
    • Jul 2011
    • 143

    Bizhub C360 Random Hang up on Logo

    Hi,

    Random hang up on Logo during:
    1.) Morning Power On,
    2.) Wake up after Sleep( if no hang up on power on)

    I did:

    Replace MFPB
    Replace Memory Module
    Replace HDD
    Update Firmware
    and Lastly, Install new SSD/NVram

    Any thoughts??
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: Bizhub C360 Random Hang up on Logo

    Does this happen with the network cable unplugged?
    Whatever

    Comment

    • inutelkamo
      Trusted Tech

      100+ Posts
      • Jul 2011
      • 143

      #3
      Re: Bizhub C360 Random Hang up on Logo

      Originally posted by allan
      Does this happen with the network cable unplugged?
      Nope Buddy, Network cable was unplugged.

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1971

        #4
        Re: Bizhub C360 Random Hang up on Logo

        Do the cooling fans start up

        Comment

        • Woxner
          Senior Tech

          500+ Posts
          • Jul 2011
          • 808

          #5
          Re: Bizhub C360 Random Hang up on Logo

          try power supply. 24v may not be kicking in

          Comment

          • inutelkamo
            Trusted Tech

            100+ Posts
            • Jul 2011
            • 143

            #6
            Re: Bizhub C360 Random Hang up on Logo

            Originally posted by rrrohan
            Do the cooling fans start up
            Cooling fan on MFPB? yep! it starts up! then shuts off few seconds after planet logo appears..

            Comment

            • inutelkamo
              Trusted Tech

              100+ Posts
              • Jul 2011
              • 143

              #7
              Re: Bizhub C360 Random Hang up on Logo

              Originally posted by Woxner
              try power supply. 24v may not be kicking in
              Thanks Buddy!

              Will do test on power supply. Already checked for bloated capacitors but there is none. Already requested brand new power supply to test it.

              Comment

              • rrrohan
                Service Manager

                Site Contributor
                1,000+ Posts
                • Sep 2011
                • 1971

                #8
                Re: Bizhub C360 Random Hang up on Logo

                Planets? You mean hour glass? If you got planets almost sounds like firmware on new board did not take

                Comment

                • inutelkamo
                  Trusted Tech

                  100+ Posts
                  • Jul 2011
                  • 143

                  #9
                  Re: Bizhub C360 Random Hang up on Logo

                  Originally posted by rrrohan
                  Planets? You mean hour glass? If you got planets almost sounds like firmware on new board did not take
                  Planets, After the hour glass.

                  Already did FW update, and new MFPB installed, with new SSD/NVRAM.

                  And its random hang up..
                  for example yesterday, whole day it did hang up and cannot be use,
                  today, it can be use, all functions.

                  What confuses me is the random hang up..

                  Comment

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