I got a call earlier today: the machine can run simplex perfectly, but not duplex whether fed manually or automatic front and back. The face will be OK but the back kind of offsets on all colors. Ran test prints turned the back, repeated, same offsets. Now my attempts;
No success.
- transfer roller inspection
- checked the fuser unit
- changed the right door.
- replaced the prcb.
No success.
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