Bizhub c454e can not access web browser

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  • bratpit
    Junior Member
    • Feb 2019
    • 9

    #16
    Re: Bizhub c454e can not access web browser

    Originally posted by allan
    So not HDD in the machine? Mmm wonder where it went.
    Please, look.

    What size (3,5" or 2,5") and what max disk capacity can be inserted into c454e?

    2019-02-11 08.39.27_resize.jpg2019-02-11 08.38.21_resize.jpg

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    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5459

      #17
      Re: Bizhub c454e can not access web browser

      Originally posted by bratpit
      Please, look.

      What size (3,5" or 2,5") and what max disk capacity can be inserted into c454e?

      [ATTACH=CONFIG]41686[/ATTACH][ATTACH=CONFIG]41687[/ATTACH]
      Have you removed the covers to check? You could need the power cable.
      Whatever

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      • emujo2
        Service Manager

        1,000+ Posts
        • Mar 2017
        • 1580

        #18
        Re: Bizhub c454e can not access web browser

        All of KMs office equipment can operate w/o HDDs. We have some installs where the HDD must be rempoved prior to placement. Even though some functions may be lost, the web browser works in this config..The 454e is pretty old, you may just be using a browser that is too new to be supported (try running IE in compatibility mode). You could also do a network setting reset via service mode. Go through the admin settings to see if you can determine if SSL is on (TCP Socket Settings, Open API). When the HDD is not in use, the device will use a USB solid state drive (you may not see it) You should be able to go into service mode/state confirmation, page 2 and format the SSD. This would remove any installed SSL certs. You have mentioned several time that HTTP server is enabled so I don't think it's an admin setting blocking you. I'm only offering this as some help. It could also be firmware and the web browser portion is corrupt. Only other thing I can think of is you are running a gigabit network and the MFP can't communicate at this speed, try putting and old hub between the MFP NIC and the wall jack, or ensure your laptop NIC is running at no more than 100MB. E

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        • bratpit
          Junior Member
          • Feb 2019
          • 9

          #19
          Re: Bizhub c454e can not access web browser

          I did not check. Will I find where the instructions are in which place is the hard drive?

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          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5459

            #20
            Re: Bizhub c454e can not access web browser

            Originally posted by bratpit
            I did not check. Will I find where the instructions are in which place is the hard drive?
            Just remove the rear cover.
            The HDD is probably there but not set.
            The HDD should not affect the access to PSWC anyway.
            Find a manual...
            Whatever

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            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #21
              Re: Bizhub c454e can not access web browser

              Originally posted by bratpit
              I did not check. Will I find where the instructions are in which place is the hard drive?
              location of parts in parts manual

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              • emujo2
                Service Manager

                1,000+ Posts
                • Mar 2017
                • 1580

                #22
                Re: Bizhub c454e can not access web browser

                If you bought this as a refurb and the seller did not tell you the HDD had been removed, I would go back to them and demand they fix this. If you bought as-is, you are probably better of without it..Once you get the HDD back installed, it will need to be formatted, and then you will start getting the "no movie data found" message, and you will be back here trying to find someone willing to supply it. If you wan to go that route you need a 3.5 SATA drive at least 250 GB, you will also need a data and power cable, the data cable is standard, but not sure you can find a power cable off the shelf. There is also mounting hardware that is needed unless you want the drive just hanging by the cables. E

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