KMBHC364e random print backwards

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134
    #1

    KMBHC364e random print backwards

    I have a leasing company i just put in a C364 and it prints backwards like from last page to front randomly does anyone know why this would happen?
    its a weird thing but i have no reason to think the client is commanding the printer to do this,firmware is up to date,driver? corrupt?
    weird....
    Tags: backwards, date, driver, weird
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: KMBHC364e random print backwards

      Originally posted by digicor
      I have a leasing company i just put in a C364 and it prints backwards like from last page to front randomly does anyone know why this would happen?
      its a weird thing but i have no reason to think the client is commanding the printer to do this,firmware is up to date,driver? corrupt?
      weird....
      print driver is set to print last page first

        Comment

        • digicor
          Service Manager

          1,000+ Posts
          • Jul 2008
          • 1134
          #3
          Re: KMBHC364e random print backwards

          Randomly?
          it does not do it at all for days , then ill get a call about it, should I re install the print driver?

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1134
              #4
              Re: KMBHC364e random print backwards

              i guess it wouldnt hurt to reinstall the driver,ill c if this is the issue
              ive just never had this happen

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635
                  #5
                  Re: KMBHC364e random print backwards

                  Please provide more info. There are numerous scenarios for this to happens.
                  What OS, apps, version and type of print driver they use?
                  Simple case-from time to time someone may print desired page range in reverse order, i.e from 20-1.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • digicor
                      Service Manager

                      1,000+ Posts
                      • Jul 2008
                      • 1134
                      #6
                      Re: KMBHC364e random print backwards

                      yeah i think this is whats happening, they are older people and dont really have a lot of computer savvy , i bet its just that, the print pages is reversed instead of 1-20 , they have it 20-1 some how....
                      this makes sense , thank you for your insight

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