C35 Not printing Yellow

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  • jpotts
    Junior Member
    • Feb 2018
    • 3

    C35 Not printing Yellow

    Anyone here help me out?
    I have a C35 that isnt printing yellow at all.
    Unit does not have any errors. Everything looks good with the IU/Toner.

    Where should I start first? I cant tell if its in the PU, HVPS, or maybe I have a bad IU.

    Thoughts? Appreciated.

    Jason
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5458

    #2
    Re: C35 Not printing Yellow

    i would start with an IU. then the belt unit.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Toxic
      Senior Tech

      500+ Posts
      • Dec 2009
      • 690

      #3
      Re: C35 Not printing Yellow

      After IU check contacts from IU to HV board.
      What is IU life anyway?

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5445

        #4
        Re: C35 Not printing Yellow

        Had this before.
        Broken part inside the transfer belt unit. The levers that puts pressure on the yellow transfer roller.
        But sometimes will give a half print if one side is broken.
        I have fixed it with glue before but not worth the time.
        Just lift the belt and have a peek compare the yellow with the rest.
        Whatever

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: C35 Not printing Yellow

          Originally posted by jpotts
          Anyone here help me out?
          I have a C35 that isnt printing yellow at all.
          Unit does not have any errors. Everything looks good with the IU/Toner.
          Where should I start first? I cant tell if its in the PU, HVPS, or maybe I have a bad IU.
          Thoughts? Appreciated.
          Jason
          why do newbie techs ALWAYS look to boards first....
          much like you car .. it will be better to diagnose the issue than heading straight to $$$$$ parts.
          have you checked in SM the operation of parts?
          are the supply lines clogged?

          K.I.S.S.

          Comment

          • jpotts
            Junior Member
            • Feb 2018
            • 3

            #6
            Re: C35 Not printing Yellow

            Originally posted by Phil B.
            why do newbie techs ALWAYS look to boards first....
            Because when I was going through it I found a broken trace because the PCB was cracked at the screw mount.
            I fixed it.


            much like you car .. it will be better to diagnose the issue than heading straight to $$$$$ parts.

            have you checked in SM the operation of parts?
            Yep. surprisingly the SM for the C35 gives you more about issues with the scanner and fax machine than anything else.
            Its pretty weak at best. not really helpful when most of the flowchart concludes with "replace printer"


            are the supply lines clogged?
            All clear

            K.I.S.S.
            Thanks for the pro tips and assistance

            Comment

            • jpotts
              Junior Member
              • Feb 2018
              • 3

              #7
              Re: C35 Not printing Yellow

              Originally posted by Toxic
              After IU check contacts from IU to HV board.
              What is IU life anyway?
              62% on the Yellow.

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: C35 Not printing Yellow

                Originally posted by jpotts
                Thanks for the pro tips and assistance
                Well.
                Good catch on the broken trace..sorry if I knew that wouldn't have queried.
                Glad to see some still can diag/repair such..

                Sent from my SM-G960U using Tapatalk

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: C35 Not printing Yellow

                  Originally posted by jpotts
                  Thanks for the pro tips and assistance
                  So did the repaired trace fix the prob.. or are you still stuck?

                  Sent from my SM-G960U using Tapatalk

                  Comment

                  • spock
                    Technician
                    • Nov 2010
                    • 41

                    #10
                    Re: C35 Not printing Yellow

                    Last time I had an issue with one of those machines not printing a single colour, it was the drive coupling on the back wall which is spring loaded, it was stuck in and not engaging the IU drive.

                    Comment

                    • Mitch Barron
                      Trusted Tech

                      100+ Posts
                      • Mar 2013
                      • 180

                      #11
                      Re: C35 Not printing Yellow

                      I feel bad that you have to even touch one of these units. I realize this is by no means helpful, but with my experience it is better to scrap it a buy something else (anything else for that matter) before the machine causes you grey hairs as it has done to me. I will never get those years back. These machines are terrible. Best of luck with it.

                      Comment

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