PRT/IR Error L-1 L2 L-3

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  • jose60623
    DIY Guy

    Site Contributor
    • Feb 2019
    • 13

    PRT/IR Error L-1 L2 L-3

    I have a Konica Minolta C364 with the following error code PRT/IR Error L-1 L2 L-3 - Does anyone know what is wrong and how to fix it?

  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5445

    #2
    Re: PRT/IR Error L-1 L2 L-3

    Life stop on you machines is set.
    Means parts are out of recommended life.
    Are you a tech? Info is in the manual.
    Whatever

    Comment

    • jose60623
      DIY Guy

      Site Contributor
      • Feb 2019
      • 13

      #3
      Re: PRT/IR Error L-1 L2 L-3

      Originally posted by allan
      Life stop on you machines is set.
      Means parts are out of recommended life.
      Are you a tech? Info is in the manual.
      I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?

      Comment

      • mach1don
        Technician
        • Oct 2011
        • 16

        #4
        Re: PRT/IR Error L-1 L2 L-3

        end users should not monkey around with programming or firmware updating. Go buy service from a qualified Tech. Parts need to be replaced for a reason.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: PRT/IR Error L-1 L2 L-3

          Originally posted by jose60623
          I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?
          REPLACE THE DAMN PARTS!

          that message is put into the firmware to PREVENT future damage to the unit and insure COPY/PRINT quality.
          Get a SERVICE MANUAL if you don't want to PAY for the knowledge a Qualified Tech can bring to the table.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5445

            #6
            Re: PRT/IR Error L-1 L2 L-3

            Originally posted by jose60623
            I am not a tech - I purchased the machine to print our church bulletin. Is there a way to disable life stop?
            As a church i would highly recommend a service contract for the machine.
            Cutting corners here is going to cost a lot more in the long run.
            FYI life stop on these machines is disabled(not switched on) by default.
            Get a tech to disable it for you.
            Whatever

            Comment

            • jose60623
              DIY Guy

              Site Contributor
              • Feb 2019
              • 13

              #7
              Re: PRT/IR Error L-1 L2 L-3

              Originally posted by Phil B.
              REPLACE THE DAMN PARTS!

              that message is put into the firmware to PREVENT future damage to the unit and insure COPY/PRINT quality.
              Get a SERVICE MANUAL if you don't want to PAY for the knowledge a Qualified Tech can bring to the table.
              Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22808

                #8
                Re: PRT/IR Error L-1 L2 L-3

                Originally posted by jose60623
                Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?
                G O O G L E

                Comment

                • allan
                  RTFM!!

                  5,000+ Posts
                  • Apr 2010
                  • 5445

                  #9
                  Re: PRT/IR Error L-1 L2 L-3

                  Originally posted by jose60623
                  Thanks for the polite reply. Can you guide me to the location of a SERVICE MANUAL?
                  Not a lot of polite guys here if you don't take the advice.
                  Sure someone here will sell you one. That would be stolen property.
                  Whatever

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5445

                    #10
                    Re: PRT/IR Error L-1 L2 L-3

                    You need to replace the drums after its been triggered.
                    Get a tech out.
                    Ask him about replacing the chips and turning life stop off.

                    Or bite the bullet and buy C M Y K drums to replace.
                    Where did you get the error message from?
                    On the machine panel?
                    Whatever

                    Comment

                    • jose60623
                      DIY Guy

                      Site Contributor
                      • Feb 2019
                      • 13

                      #11
                      Re: PRT/IR Error L-1 L2 L-3

                      Originally posted by allan
                      You need to replace the drums after its been triggered.
                      Get a tech out.
                      Ask him about replacing the chips and turning life stop off.

                      Or bite the bullet and buy C M Y K drums to replace.
                      Where did you get the error message from?
                      On the machine panel?
                      On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: PRT/IR Error L-1 L2 L-3

                        Originally posted by jose60623
                        On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.
                        I don't know HOW to explain it better to you......

                        DO NOT RUN THE MACHINE WITH EXPIRED PARTS!


                        those chips will reset the counts ONLY the worn parts will still be in the machine!
                        EXPIRED PARTS - T R O U B L E!

                        HAVE YOU thought about posting your manual request here? NOPE you have not....

                        if you cannot figure out how to find simple answers .. how do you expect to handle difficult issues.... IF you prove to US techs here that you are not able/willing to do things the PROPER WAY...
                        you will find people LESS willing to help.

                        Comment

                        • jose60623
                          DIY Guy

                          Site Contributor
                          • Feb 2019
                          • 13

                          #13
                          Re: PRT/IR Error L-1 L2 L-3

                          Originally posted by Phil B.
                          I don't know HOW to explain it better to you......

                          DO NOT RUN THE MACHINE WITH EXPIRED PARTS!


                          those chips will reset the counts ONLY the worn parts will still be in the machine!
                          EXPIRED PARTS - T R O U B L E!

                          HAVE YOU thought about posting your manual request here? NOPE you have not....

                          if you cannot figure out how to find simple answers .. how do you expect to handle difficult issues.... IF you prove to US techs here that you are not able/willing to do things the PROPER WAY...
                          you will find people LESS willing to help.
                          Ok.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5445

                            #14
                            Re: PRT/IR Error L-1 L2 L-3

                            Where did you get the machine?
                            Whatever

                            Comment

                            • jose60623
                              DIY Guy

                              Site Contributor
                              • Feb 2019
                              • 13

                              #15
                              Re: PRT/IR Error L-1 L2 L-3

                              Originally posted by allan
                              Where did you get the machine?
                              On craigslist from a business that was closing for $200.

                              Comment

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