PRT/IR Error L-1 L2 L-3

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #16
    Re: PRT/IR Error L-1 L2 L-3

    Meter count on the machine?
    Has is been working or just got it?
    Whatever

    Comment

    • CompyTech
      Super Tech

      500+ Posts
      • Feb 2011
      • 706

      #17
      Re: PRT/IR Error L-1 L2 L-3

      Originally posted by jose60623
      On the display panel. I already ordered the chips for the drums. I just need to figure out how to turn the life stop off. Google is not being very friendly when it comes to the service manual. Thanks for your help.

      The c364 is quite old actually, the guts are generally fine but the software inside the machine is outdated. The older models actually came without the stoplife settings enabled. Unfortunately it sounds like you'll need to update the firmware first before you can turn off the end of life settings. I would advise against re-chipping the drums, all it would do is reset the counters and mess up your print quality even worse. I would simply replace the drums(OEM of course) that are at end of life and start over. Expensive yes, but copy machines aren't cheap to begin with. If you want to give it a shot and fix it your self good luck, but think it through and read this:

      You probably wont find the service or parts manual online publicly too many places. These documents are generally internal by the manufacturers for certified dealers and techs only. If you buy one from a paysite you're on your own. Manufacturers generally don't make it easy for end users to work on their own stuff because they weren't really designed that way to begin with. Weather you agree or disagree is up for debate and beyond the scope of topic for this thread. This site is generally for certified techs to help each other with technical advice and not "help" endusers fix their equipment. Hope this clears some things up for you.

      Good luck.

      Comment

      • jose60623
        DIY Guy

        Site Contributor
        • Feb 2019
        • 13

        #18
        Re: PRT/IR Error L-1 L2 L-3

        Originally posted by allan
        Meter count on the machine?
        Has is been working or just got it?
        268,445 - its been working and when I picked it up it was fine. I dont recall seeing those error codes.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #19
          Re: PRT/IR Error L-1 L2 L-3

          Originally posted by jose60623
          268,445 - its been working and when I picked it up it was fine. I dont recall seeing those error codes.

          Should have some life left.
          Problem is those drums could have been reset before.

          To spend $200 dollars on a functional machine is a great buy.
          That would leave you some room in the budget for replacing the drums.

          Developer tanks and transfer belt will also need to be replaced soon.
          And those are a lot trickier than fooling with the drums.
          Whatever

          Comment

          • jose60623
            DIY Guy

            Site Contributor
            • Feb 2019
            • 13

            #20
            Re: PRT/IR Error L-1 L2 L-3

            Originally posted by allan
            Should have some life left.
            Problem is those drums could have been reset before.

            To spend $200 dollars on a functional machine is a great buy.
            That would leave you some room in the budget for replacing the drums.

            Developer tanks and transfer belt will also need to be replaced soon.
            And those are a lot trickier than fooling with the drums.
            Thanks for the advise

            Comment

            • Synaux
              Service Manager

              Site Contributor
              1,000+ Posts
              • Mar 2012
              • 1224

              #21
              Re: PRT/IR Error L-1 L2 L-3

              Resetting the counter on drums/Imaging units is dubious at best--you will eventually need to replace some parts for sure! And there are a lot of things you need to need to consider after that like clean filters, rollers (many many many rollers), clean paper dust out of all the things, et cetera. Do not buy chips unless you cannot figure out how to change the settings--it is a waste of money and "confuses" the machine.

              If you figure out how to change the settings (make it work without rechiping), this can work for you if you maintain the machine properly. HOWEVER you are eventually going to have print quality issues. Buy a service manual and show these guys that you are competent enough to read and understand the content. [if you do this be very cautious you can quickly mess up your 200.00 machine] Most of these guys here depend on people like you to make a living so they tend to get crabby toward end users.

              All that said, if you do not have the time to figure this stuff out, you need to hire a tech to at least show you some stuff (if he/she is willing) and go through the machine to properly clean it and supply a list of things that you need to get immediately and what you can possible skimp out on (you got it cheap enough).

              Comment

              • Synaux
                Service Manager

                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1224

                #22
                Re: PRT/IR Error L-1 L2 L-3

                Originally posted by CompyTech
                The c364 is quite old actually, the guts are generally fine but the software inside the machine is outdated. The older models actually came without the stoplife settings enabled. Unfortunately it sounds like you'll need to update the firmware first before you can turn off the end of life settings. I would advise against re-chipping the drums, all it would do is reset the counters and mess up your print quality even worse.

                Good luck.
                I think the end life options are available in the CE section on these models, no?

                Comment

                • jose60623
                  DIY Guy

                  Site Contributor
                  • Feb 2019
                  • 13

                  #23
                  Re: PRT/IR Error L-1 L2 L-3

                  Originally posted by Synaux
                  Resetting the counter on drums/Imaging units is dubious at best--you will eventually need to replace some parts for sure! And there are a lot of things you need to need to consider after that like clean filters, rollers (many many many rollers), clean paper dust out of all the things, et cetera. Do not buy chips unless you cannot figure out how to change the settings--it is a waste of money and "confuses" the machine.

                  If you figure out how to change the settings (make it work without rechiping), this can work for you if you maintain the machine properly. HOWEVER you are eventually going to have print quality issues. Buy a service manual and show these guys that you are competent enough to read and understand the content. [if you do this be very cautious you can quickly mess up your 200.00 machine] Most of these guys here depend on people like you to make a living so they tend to get crabby toward end users.

                  All that said, if you do not have the time to figure this stuff out, you need to hire a tech to at least show you some stuff (if he/she is willing) and go through the machine to properly clean it and supply a list of things that you need to get immediately and what you can possible skimp out on (you got it cheap enough).

                  Comment

                  • Synaux
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Mar 2012
                    • 1224

                    #24
                    Re: PRT/IR Error L-1 L2 L-3

                    Well...it might explode if you get a tech or not!

                    In some ways, this industry is just as complicated as a prop-plane (probably more). Again, a lot of these guys have spent their entire life figuring this stuff out, so never be dismissive--be humble--there is a lot more here than meets the eye!

                    If you want to try and figure this stuff out on you own, do the legwork, and if you cannot make sense of things we are here (in a very minor capacity if you dont become adept).

                    * I recommend hiring a tech to at least put you on the right path. Then go from there. *

                    Comment

                    • blackcat4866
                      Master Of The Obvious

                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 23009

                      #25
                      Re: PRT/IR Error L-1 L2 L-3

                      Oops! I was going to say something, but I've forgotten what it was.

                      I mean, how hard can it be if a bunch of shmucks like this can do it? =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                      Comment

                      • allan
                        RTFM!!

                        5,000+ Posts
                        • Apr 2010
                        • 5462

                        #26
                        Re: PRT/IR Error L-1 L2 L-3

                        Lucky these OEM's does not make aircraft. Imagine the firmware F"*$%^ out mid flight. Abort code C-FA14...

                        Konica Minolta 393. Now even cheaper and lighter, but with a million rivets more...
                        Whatever

                        Comment

                        • CompyTech
                          Super Tech

                          500+ Posts
                          • Feb 2011
                          • 706

                          #27
                          Re: PRT/IR Error L-1 L2 L-3

                          Originally posted by Synaux
                          I think the end life options are available in the CE section on these models, no?
                          Per bulletin 8607 There was a serial cut-in for the ULOS settings on the early 4 series. Those that fell out of range required firmware update and changing of software switches to enable the settings. Found this out the hard way.

                          Comment

                          • Synaux
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Mar 2012
                            • 1224

                            #28
                            Re: PRT/IR Error L-1 L2 L-3

                            Originally posted by allan
                            Lucky these OEM's does not make aircraft. Imagine the firmware F"*$%^ out mid flight. Abort code C-FA14...

                            Konica Minolta 393. Now even cheaper and lighter, but with a million rivets more...
                            Haha, I can see it now: No Animation Date on all instrument clusters and a broken English version of Hal (Space Odyssey).

                            Comment

                            • Copier Addict
                              Aging Tech

                              Site Contributor
                              10,000+ Posts
                              • Jul 2013
                              • 14785

                              #29
                              Re: PRT/IR Error L-1 L2 L-3

                              Originally posted by Synaux
                              Haha, I can see it now: No Animation Date on all instrument clusters and a broken English version of Hal (Space Odyssey).
                              "Off and on it the power Dave"

                              Comment

                              • Synaux
                                Service Manager

                                Site Contributor
                                1,000+ Posts
                                • Mar 2012
                                • 1224

                                #30
                                Re: PRT/IR Error L-1 L2 L-3

                                Originally posted by copier addict
                                "Off and on it the power Dave"
                                haha!!!
                                While we are at our funny-take-over, every time I see Allan's posts I hear this play in my head:

                                Comment

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