Bizhub c224e faint COPIES/SCANS

[Konicatech]

Hello

have a c224e that is printing 100% fine except when you copy/scan from the glass/adf the output is faint on the top half of the page, and fine at the bottom.

changed CCD so far and problem still persists

cleaned mirrors still the same.

Anyone ever had a bad lamp under the glass?

[mo0651]

Re: Bizhub c224e faint COPIES/SCANS

Maybe the mirrors got moved out of alignment?

[allan]

Re: Bizhub c224e faint COPIES/SCANS

Give the front left unsupported corner a tug upwards and see if that helps.

[Konicatech]

Re: Bizhub c224e faint COPIES/SCANS

Give the front left unsupported corner a tug upwards and see if that helps.

What would that do?

Cheers

[Copier Addict]

Re: Bizhub c224e faint COPIES/SCANS

Hello

have a c224e that is printing 100% fine except when you copy/scan from the glass/adf the output is faint on the top half of the page, and fine at the bottom.

changed CCD so far and problem still persists

cleaned mirrors still the same.

Anyone ever had a bad lamp under the glass?

Did you clean the underside of the platen glass?

[Konicatech]

Re: Bizhub c224e faint COPIES/SCANS

Did you clean the underside of the platen glass?

Yes, machine is very clean now! Glass, mirrors, ccd everything

[Copier Addict]

Re: Bizhub c224e faint COPIES/SCANS

Yes, machine is very clean now! Glass, mirrors, ccd everything

Can you post a sample?

[wjurls]

Re: Bizhub c224e faint COPIES/SCANS

Scan a 2 sided original in 2-2 mode and see if both sides do it. The C224e uses a backside scanner in the RADF unit to read the back of the image and not the ccd. This will help narrow down where the problem lies.

[allan]

Re: Bizhub c224e faint COPIES/SCANS

What would that do?

Cheers

If nothing else a bit of exercise.

Users at the machine would lean heavily on that corner causing it to sag like old tits.

[tsbservice]

Re: Bizhub c224e faint COPIES/SCANS

Scan a 2 sided original in 2-2 mode and see if both sides do it. The C224e uses a backside scanner in the RADF unit to read the back of the image and not the ccd. This will help narrow down where the problem lies.

Good catch but that really depends on what DF machine has DF-624 or DF-701.

[wjurls]

Re: Bizhub c224e faint COPIES/SCANS

Good catch but that really depends on what DF machine has DF-624 or DF-701.

That's right.. I forgot that dual scan was an option not standard..

[Ado Mmoloki Moepedi]

Re: Bizhub c224e faint COPIES/SCANS

Yes, machine is very clean now! Glass, mirrors, ccd everything

Did you ever manage to slove the problem?