BH C-351 stays in warm up

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  • garrycmsi
    Technician
    • Jun 2015
    • 22

    [Misc] BH C-351 stays in warm up

    Hello,
    I have a customer that replaced the yellow IU before counter maxed out now machine just says warming up ready to scan.it will not move past this state if I put the old IU back in then the screen changes to image stabilizing and after a minute or so ready to copy. do I need to reset counter or is the image unit bad?


    Thank You all in advance any input would be helpful
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5463

    #2
    Re: BH C-351 stays in warm up

    take a look at level history for atdc levels, make sure all IUs are around the 6.-7. range IIRC
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 13039

      #3
      Re: BH C-351 stays in warm up

      Originally posted by garrycmsi
      Hello,
      I have a customer that replaced the yellow IU before counter maxed out now machine just says warming up ready to scan.it will not move past this state if I put the old IU back in then the screen changes to image stabilizing and after a minute or so ready to copy. do I need to reset counter or is the image unit bad?


      Thank You all in advance any input would be helpful
      To me it seems pretty straight forward. The old one works, the new one doesn't. Try another new IU.

      Comment

      • garrycmsi
        Technician
        • Jun 2015
        • 22

        #4
        Re: BH C-351 stays in warm up

        Thank You copier addict seems logical to me as well I just wanted some confirmation because I am a kyocera tech not so familiar with bizhubs. I just happen to have a customer that has one of each I didnt want to order another IU with out being sure. do you think a reset chip would work? any input would help.

        Comment

        • CompyTech
          Super Tech

          500+ Posts
          • Feb 2011
          • 706

          #5
          Re: BH C-351 stays in warm up

          In the past I've had those imaging units do that. Sometimes it could take 10 minutes or more before the IU resets and goes into Stabilization mode.

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