Hello everyone,
I have a Bizhub 363 black and white machine and I'm having an image issue. If you view the attached photos, what is happening is that narrow vertical "smudge" bands are appearing on almost every print. The the font in the scans is 12 point and you can see the banding is restricted to about 1.5 character widths. Then it goes away for a while...the paper advances...and a a new band shows up.
They seem to be RANDOMLY spaced. Every so often a page will not have them, but most of them do. The horizontal spacing across the page, but they are always top to bottom in a single tight line. Sometimes they're less than an inch apart, sometimes 5 to 6 inches or more (see photo 2). The toner seems to be "bunching up" in those areas, as though maybe the paper isn't feeding evenly through the imaging section? You can see that the white space areas between the lines of text are not affected.
I got this machine from a client who didn't need it any longer and they hadn't used it in about six months, but it appears to be in very good condition and it prints very well otherwise. I just don't know what to make of the vertical banding. It isn't throwing any codes or making any strange noises.
I'd be very grateful to anyone who can point me in the right direction.
Thank you!KONICA_363_IMAGE_DEFECT.jpgKONICA_363_IMAGE_DEFEFCT_PHOTO2.jpg
I have a Bizhub 363 black and white machine and I'm having an image issue. If you view the attached photos, what is happening is that narrow vertical "smudge" bands are appearing on almost every print. The the font in the scans is 12 point and you can see the banding is restricted to about 1.5 character widths. Then it goes away for a while...the paper advances...and a a new band shows up.
They seem to be RANDOMLY spaced. Every so often a page will not have them, but most of them do. The horizontal spacing across the page, but they are always top to bottom in a single tight line. Sometimes they're less than an inch apart, sometimes 5 to 6 inches or more (see photo 2). The toner seems to be "bunching up" in those areas, as though maybe the paper isn't feeding evenly through the imaging section? You can see that the white space areas between the lines of text are not affected.
I got this machine from a client who didn't need it any longer and they hadn't used it in about six months, but it appears to be in very good condition and it prints very well otherwise. I just don't know what to make of the vertical banding. It isn't throwing any codes or making any strange noises.
I'd be very grateful to anyone who can point me in the right direction.
Thank you!KONICA_363_IMAGE_DEFECT.jpgKONICA_363_IMAGE_DEFEFCT_PHOTO2.jpg
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