MarketPlace screensaver

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #16
    Re: MarketPlace screensaver

    id bet if you ask 100 techs not one would leave the "screen saver" enabled

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #17
      Re: MarketPlace screensaver

      You're right, nobody would leave it active for two reasons:
      1. The screenserver often slows down the MFP. Each time I enable, it takes several seconds to recover.
      2. Sometimes freezes the MFP. I happened to put the weather, really nice but ... disastrous! I had to restart the printer at least 2 times a day.

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2459

        #18
        Re: MarketPlace screensaver

        Originally posted by Bix
        Hi rrrohan,

        You need install Open API Application Manager

        This software allows you to disable the screensavers installed in the printer.
        Can you point me to that download? I'm struggeling in finding this one in KNOVA .

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421

          #19
          Re: MarketPlace screensaver

          Originally posted by Gift
          Can you point me to that download? I'm struggeling in finding this one in KNOVA .
          Private Nachrichten ansehen

          Comment

          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1977

            #20
            Re: MarketPlace screensaver

            Originally posted by Gift
            Can you point me to that download? I'm struggeling in finding this one in KNOVA .
            well for one you dont need the API software. plus iver personally had trouble running it recently.

            just turn it off in reset settings

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2459

              #21
              Re: MarketPlace screensaver

              Unfortunetaly I have a funny machine with this setting missing. User manual says that you actually need to have the markeplace installed in order to see that screensaver setting but no matter what I try and activate/deactive it won't show up.

              THX@Bix - ich teste das morgen mal.

              Comment

              • Bix
                Service Manager

                1,000+ Posts
                • Apr 2018
                • 1421

                #22
                Re: MarketPlace screensaver

                You are welcome! What model and firmware is present in your opinion?

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1977

                  #23
                  Re: MarketPlace screensaver

                  Originally posted by Gift
                  Unfortunetaly I have a funny machine with this setting missing. User manual says that you actually need to have the markeplace installed in order to see that screensaver setting but no matter what I try and activate/deactive it won't show up.

                  THX@Bix - ich teste das morgen mal.
                  its true. until you actually click on marketplace it wont download the "screen saver"

                  if you dont see that option maybe just click on marketplace. it seems counter productive but it might then allow you to disable it. cant hurt to try

                  Comment

                  • Bix
                    Service Manager

                    1,000+ Posts
                    • Apr 2018
                    • 1421

                    #24
                    Re: MarketPlace screensaver

                    See my last post here: We comment on iSeries firmware

                    It seems a problem solved with G00-E9
                    1. Screen saver of Marktplace is displayed even automatically installed MarketPlace is set to OFF. [INC000000028608/PR00002130]
                      [Note]
                      Displaying or not displaying the setting of the screen saver function will be switched depending on whether a user turns ON or OFF MarketPlace by this modification.
                      -If MarketPlace is turned ON, the setting of the screen saver function is not displayed.
                      -If MarketPlace is turned OFF, the setting of the screen saver function is displayed.
                    2. The functions in MarketPlace account settings are unavailable. [NC000000027592/E

                    Comment

                    • Gift
                      Service Manager

                      1,000+ Posts
                      • Mar 2011
                      • 2459

                      #25
                      Re: MarketPlace screensaver

                      Originally posted by Bix
                      See my last post here: We comment on iSeries firmware

                      It seems a problem solved with G00-E9
                      1. Screen saver of Marktplace is displayed even automatically installed MarketPlace is set to OFF. [INC000000028608/PR00002130]
                        [Note]
                        Displaying or not displaying the setting of the screen saver function will be switched depending on whether a user turns ON or OFF MarketPlace by this modification.
                        -If MarketPlace is turned ON, the setting of the screen saver function is not displayed.
                        -If MarketPlace is turned OFF, the setting of the screen saver function is displayed.
                      2. The functions in MarketPlace account settings are unavailable. [NC000000027592/E
                      Thanks for the hint, I'm with a C450i wich we have pre-installed about two weeks ago, delivery is scheduled for tomorrow - I just updated the firmware but still there's no screensaver function in admin settings no matter if marketplace is enabled or not BUT the screensaver seems not to show up anymore if marketplace is disabled.

                      its true. until you actually click on marketplace it wont download the "screen saver"
                      We tabbed on marketplace - it did not do the trick as well, machine wasn't connected to the internet though, not shure if this is important to trigger that ugly screen saver.

                      Well I'm happy now since the screensaver doesn't show up anymore^^

                      Comment

                      • emujo2
                        Service Manager

                        1,000+ Posts
                        • Mar 2017
                        • 1579

                        #26
                        Re: MarketPlace screensaver

                        here's my 2 cents on the market place app..These are pretty much useless with a couple of exceptions. The new machines come with market place installed and as soon as you connect to the network is tries to go out and update it self.. I can't tell you how many calls we've had for "unable to connect" messages..to remove it from the new I series..

                        For Bizhub MarketPlace, perform the following to set software switch 172 to HEX 01:
                        a. Enter Service Mode
                        b. Select System 2
                        c. Select Software Switch Settings
                        d. Set Switch No. to 172
                        e. Set HEX Assignment to '01'
                        f. Press Fix
                        g. Press End
                        h. Press Exit
                        i. Power MFP OFF then back ON

                        3. After power ON, perform the following:
                        a. Select Utility
                        b. Select Administrator Mode
                        c. Select Network
                        d. Select IWS Settings
                        e. Select MarketPlace Settings
                        f. Select Enable settings (OFF)
                        Note: The MarketPlace buttons will be hidden in Basic Style Menu and Classic Style Menu

                        Comment

                        • srvctec
                          Former KM Senior Tech

                          500+ Posts
                          • Oct 2009
                          • 827

                          #27
                          Re: MarketPlace screensaver

                          Originally posted by emujo2
                          here's my 2 cents on the market place app..These are pretty much useless with a couple of exceptions. The new machines come with market place installed and as soon as you connect to the network is tries to go out and update it self.. I can't tell you how many calls we've had for "unable to connect" messages..to remove it from the new I series..

                          For Bizhub MarketPlace, perform the following to set software switch 172 to HEX 01:
                          a. Enter Service Mode
                          b. Select System 2
                          c. Select Software Switch Settings
                          d. Set Switch No. to 172
                          e. Set HEX Assignment to '01'
                          f. Press Fix
                          g. Press End
                          h. Press Exit
                          i. Power MFP OFF then back ON

                          3. After power ON, perform the following:
                          a. Select Utility
                          b. Select Administrator Mode
                          c. Select Network
                          d. Select IWS Settings
                          e. Select MarketPlace Settings
                          f. Select Enable settings (OFF)
                          Note: The MarketPlace buttons will be hidden in Basic Style Menu and Classic Style Menu
                          Exactly what we do and is part of our initial setup of these i-series machines.
                          Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                          Comment

                          • Gift
                            Service Manager

                            1,000+ Posts
                            • Mar 2011
                            • 2459

                            #28
                            Re: MarketPlace screensaver

                            Makes sense, I'm gonna add this to our set up procedure as well

                            Comment

                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1977

                              #29
                              Re: MarketPlace screensaver

                              Originally posted by Gift
                              Makes sense, I'm gonna add this to our set up procedure as well
                              MarketPlace has been a massive disappointment. and the fact so many people are just disabling it confirms it

                              Comment

                              • Bix
                                Service Manager

                                1,000+ Posts
                                • Apr 2018
                                • 1421

                                #30
                                Re: MarketPlace screensaver

                                Marketplace would have been a big hit if the apps were free. Most of the services are paid to use free apps, and customers don't like that.

                                Comment

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