new driver layout

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1977

    #16
    Re: new driver layout

    Originally posted by rolls.bo
    I never install the generic drivers, but only the dedicated ones in PCL or PS of the printer model.The generic drivers have only caused me problems

    bye ............
    i know the older techs have always hate universal drivers but i feel like it was because the older universal driver must of been really buggy.
    I know for a fact the ones that say they hate it have not tried the new one, stuck in the mindset that if it was buggy 10 years ago it will still be buggy now.

    I've used it many times and cant find a issue with it.
    I dont like wizard install method but its handy for customer to DIY install.

    I like the way HP do universal driver, one print cue and the cue itself then asks you what printer to use. thats if you require that functionality, might be more annoying than useful for most people

    Comment

    • Bix
      Service Manager

      1,000+ Posts
      • Apr 2018
      • 1421

      #17
      Re: new driver layout

      Hi rrrohan,
      I am a young technician and a strong supporter of universal drivers. I have never installed drivers with new layouts yet but I can tell you how I found myself with the recent universal drivers.

      They are fantastic because in one go you can install so many machines that it automatically recognizes.


      Unfortunately once a customer with 30 slow enough PCs asked me to install 3 drivers for 3 printers and I used universal drivers. Later they asked me to activate different functions such as account track and .. curse ... all the PCs didn't print anymore!


      It took me a long time to understand and in the end they were universal drivers.


      I lost a whole day to reinstall non-universal drivers

      Comment

      • rolls.bo
        Technician
        • Sep 2014
        • 42

        #18
        Re: new driver layout

        guys, experience teaches, for this reason I don't like universal drivers ......

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1977

          #19
          Re: new driver layout

          Odd how some have nightmare stories and others have no dramas

          Comment

          • copytechman
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2008
            • 943

            #20
            Re: new driver layout

            Originally posted by rrrohan
            Odd how some have nightmare stories and others have no dramas
            It seems that way. I don't like universal drivers myself but what can I say!

            Regards!

            A.

            Comment

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