C3350 - toner on laser window

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  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1971
    #1

    C3350 - toner on laser window

    IMG-20190424-WA0002.jpg

    How does cyan toner pile up neatly on not just the cyan laser window but also the black? ITBU?
    Tags: c3350, cyan, laser, toner, window
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: C3350 - toner on laser window

      Originally posted by rrrohan
      [ATTACH=CONFIG]42431[/ATTACH]

      How does cyan toner pile up neatly on not just the cyan laser window but also the black? ITBU?
      what is the paper path direction on that unit? K ---> C?

      or M -Y -C -K?


      K - C depending on usage and maintenance could build up on 'next in line' unit Xerox 75/7600 comes to mind

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22702
          #3
          Re: C3350 - toner on laser window

          These machines really need an automated slit glass cleaner. In a dirty environment you can see them every 30 days for dusted slit glass. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1971
              #4
              Re: C3350 - toner on laser window

              Originally posted by Phil B.
              what is the paper path direction on that unit? K ---> C?

              or M -Y -C -K?


              K - C depending on usage and maintenance could build up on 'next in line' unit Xerox 75/7600 comes to mind
              When ever people ask me that I get the YMCA song stuck in my head. But it's YMCK

              Originally posted by blackcat4866
              These machines really need an automated slit glass cleaner. In a dirty environment you can see them every 30 days for dusted slit glass. =^..^=
              Ok so your saying it's just a thing that occurs from time to time?
              I'd ask customer to do it but it doesn't have a nice slot to put cleaning wand in like on other models and req WTB toner and IU removed and to then manually aim the wand over the laser slit glass. Not user friendly

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22702
                  #5
                  Re: C3350 - toner on laser window

                  Originally posted by rrrohan
                  ... Ok so your saying it's just a thing that occurs from time to time?
                  I'd ask customer to do it but it doesn't have a nice slot to put cleaning wand in like on other models and req WTB toner and IU removed and to then manually aim the wand over the laser slit glass. Not user friendly
                  Yes, definitely. And no there isn't a simple way to do it. Remove all supplies, clean slit glass, reinstall all supplies. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

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