[Error Code] PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

[Marquee]

Hello,

An enduser has a Konica Minolta Bizhub C284 which gives the following errorcode: PRT/IR L-1 L-2 L-3 L-4. We've tried to enter the service mode to reset this errorcode. I don't know for what reason but the normal service password doesn't work.

Can somebody please help us out? Is there a way to reset the service password?

Thanks in advance for your cooperation.

Kind regards,

Marquee

[copyman]

Re: PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

The "L" codes mean all the drums have reached end of life. There is nothing to "reset" in service mode, new drums have a chip on them that reset the counters. There is a known issue with this machine that if you let the drums run way past their life they can short out crashing the developer unit(s). Developers cost $400-500 each for color units, $150 for black!

[allan]

Re: PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

What service password did you use?

[Marquee]

Re: PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

The "L" codes mean all the drums have reached end of life. There is nothing to "reset" in service mode, new drums have a chip on them that reset the counters. There is a known issue with this machine that if you let the drums run way past their life they can short out crashing the developer unit(s). Developers cost $400-500 each for color units, $150 for black!

Ok, so if we replace the drum units for new ones (and the developers aren't cracked), you think the system will work properly again?

[Marquee]

Re: PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

What service password did you use?

the one that starts with 9... etc.

[copyman]

Re: PRT/IR L-1 L-2 L-3 L-4 Bizhub C284

Did you try the "9" password 4 times? If not usually 1,2,3,4,5,6,7,8