Bizhub C554e ( Rebooting )

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  • imharch
    Junior Member
    • May 2019
    • 4
    #1

    Bizhub C554e ( Rebooting )

    Dear All !
    Bizhub C554e when turn on keep Rebooting
    Please Find the attached video and please advise


    Thanks
    Tags: attached, bizhub, c554e, rebooting, video
    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1971
      #2
      Re: Bizhub C554e ( Rebooting )

      Originally posted by imharch
      Dear All !
      Bizhub C554e when turn on keep Rebooting
      Please Find the attached video and please advise


      Thanks
      SSD is my bet. Had same on a 364

      PS: I cant see any attached video
      Last edited by rrrohan; 05-23-2019, 06:13 AM.

        Comment

        • Bix
          Service Manager

          1,000+ Posts
          • Apr 2018
          • 1421
          #3
          Re: Bizhub C554e ( Rebooting )

          Does any error appear?

            Comment

            • imharch
              Junior Member
              • May 2019
              • 4
              #4
              Re: Bizhub C554e ( Rebooting )

              Originally posted by Bix
              Does any error appear?
              no

                Comment

                • rrrohan
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2011
                  • 1971
                  #5
                  Re: Bizhub C554e ( Rebooting )

                  im guessing you cant get into service mode, or do firmware and you also cant get past more than 2 'shark fins' or about 12 seconds before it just reboots?

                  def sounds like SSD if thats the symptoms as my c364 last year

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7934
                      #6
                      Re: Bizhub C554e ( Rebooting )

                      This is a known issue caused by the SSD.

                      You might be lucky & fix it with the firmware but most likely you'll need to replace the ssd board.

                      C554e-554e_Series_REBOOTING.pdf
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

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