C552 color registration issue

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  • ECA
    Technician

    50+ Posts
    • Dec 2014
    • 61

    #16
    Re: C552 color registration issue

    Cheers guys

    cleaned transfer belt
    gave the PS41 &2 sensors under fuser a little wiggles and blow out lol
    cleaned print glass with that rod thing. although the bloody felt end got stuck in hole. managed to get it out though.
    cleaned paper dust bar

    not sure how to test the PS4 sensors? couldnt see them in the service senor monitor

    ran a pattern on A3 after, seems ok ish. hopefully it lasts...

    printed full color pages of C/Y/M/K, they are somewhat ok. but a little cloudy in places.


    really could do with a engineer that covers Cornwall, UK area.

    Comment

    • allan
      RTFM!!

      5,000+ Posts
      • Apr 2010
      • 5462

      #17
      Re: C552 color registration issue

      Originally posted by ECA
      im a little out my depth

      ive attached all the warnings i can find.
      [ATTACH=CONFIG]42737[/ATTACH][ATTACH=CONFIG]42738[/ATTACH][ATTACH=CONFIG]42739[/ATTACH][ATTACH=CONFIG]42740[/ATTACH][ATTACH=CONFIG]42737[/ATTACH][ATTACH=CONFIG]42741[/ATTACH][ATTACH=CONFIG]42742[/ATTACH][ATTACH=CONFIG]42743[/ATTACH][ATTACH=CONFIG]42744[/ATTACH][ATTACH=CONFIG]42745[/ATTACH]

      P-22 occurred 63 times! color registration failure.


      IDS front and rear
      IDS shutter solenoid ****
      Front side board FSB
      and print control board PCBR
      Bad drums devs and transfer belt can not be excluded.
      Half-tones should show a problem there.

      Check you IDS levels under <state confirmation>.
      Whatever

      Comment

      • ECA
        Technician

        50+ Posts
        • Dec 2014
        • 61

        #18
        Re: C552 color registration issue

        Originally posted by allan
        P-22 occurred 63 times! color registration failure.


        IDS front and rear
        IDS shutter solenoid ****
        Front side board FSB
        and print control board PCBR
        Bad drums devs and transfer belt can not be excluded.
        Half-tones should show a problem there.

        Check you IDS levels under <state confirmation>.
        the issue is back. but im not sure where to start on your message.

        first off maybe i just clear all codes/stats?

        all colours are offset and blue is marking across further pages.

        ive found the IDC/registration sensors in the field manual, i'll try cleaning/re-seating them first.

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #19
          Re: C552 color registration issue

          Check the voltage levels under state confirmation under in service mode for the IDS sensors.

          Should be like 3.0 Max but more like 2.8. Both of them should be around the same value.
          The lower that value the less reflection comes from you belt.
          If IDS1 and IDS2 don't match close it shows a problem.

          Toner on those sensors is a common thing.
          Remove the belt open the shutter and clean the sensors.
          Check the shutter mechanism while you are at it works with a solenoid.
          Whatever

          Comment

          • ECA
            Technician

            50+ Posts
            • Dec 2014
            • 61

            #20
            Re: C552 color registration issue

            Originally posted by allan
            Check the voltage levels under state confirmation under in service mode for the IDS sensors.

            Should be like 3.0 Max but more like 2.8. Both of them should be around the same value.
            The lower that value the less reflection comes from you belt.
            If IDS1 and IDS2 don't match close it shows a problem.

            Toner on those sensors is a common thing.
            Remove the belt open the shutter and clean the sensors.
            Check the shutter mechanism while you are at it works with a solenoid.
            cant find IDS, only found IDC?
            IDC 1 and 2 shows 4.5v
            a.jpg

            Comment

            • ECA
              Technician

              50+ Posts
              • Dec 2014
              • 61

              #21
              Re: C552 color registration issue

              can someone please help me fix this issue?

              can seem to fix the colour registration issue out. im not a engineer to get access to parts, im just a IT guy.

              Comment

              • davel
                Technician

                1,000+ Posts
                • Oct 2011
                • 1093

                #22
                Re: C552 color registration issue

                Try google Konica service Cornwall

                Comment

                • jonpaul
                  Technician

                  50+ Posts
                  • Jul 2014
                  • 59

                  #23
                  Re: C552 color registration issue

                  We had a similar problem with a C220,and solved it when we replaced the transfer belt.

                  Comment

                  • Synaux
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Mar 2012
                    • 1224

                    #24
                    Re: C552 color registration issue

                    Originally posted by ECA
                    cant find IDS, only found IDC?
                    IDC 1 and 2 shows 4.5v
                    [ATTACH=CONFIG]42892[/ATTACH]
                    Look up "5.5.102 IDC registration sensor/F (IDCS/F), IDC registration sensor/R (IDCS/R)." in Service Manual--they are under the Transfer Belt--need to slide lever to left to clean the sensors. Do this first thing....

                    Originally posted by ECA
                    can someone please help me fix this issue?

                    can seem to fix the colour registration issue out. im not a engineer to get access to parts, im just a IT guy.
                    Oh Noes! You just admitted to being just an IT guy,
                    I'm surprised you have not gotten hardcore technician-threats, yet.

                    Anyways, give the count on the transfer belt and IUs from service mode.
                    Also level 2 history from service mode.

                    How does he have 0 rotation time for L1 (C) & L-3 (Y) and only 1241m for L2 (M) and a whopping 3820 for L-4 (K), but getting L-2, L3, & L4 oil can screen?!
                    That info coming from Warning in Counter from SM don't remember that being there,
                    but instead in Life (l just checked my c654) maybe just a oddity with the cx52 series?

                    Looking at the initial print, looks like the Magenta IU or Transfer Belt secondary roller (so transfer belt):
                    ECA, I say your copier needs at least one expensive consumable replaced.

                    Comment

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